# Manager, Leadership & Management (Manager 1) Job CBK, Nairobi, Kenya

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Company: CBK, Nairobi, Kenya

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-07-27

Expires: 2026-09-11

## Job Description

Job Purpose

The role holder will be required to research, design, market, and implement quality and customer driven leadership and management training programs in the financial sector

### Key Duties and Responsibilities

Strategic Responsibilities

- Develop strategic training and development programs in leadership and management for the Institute.

- Engage strategic partners to develop and offer specialized capacity building in areas of mutual interest.

- Define, elevate, and operationalize the Institute’s intellectual voice in the leadership and management sector, positioning it as a credible Centre of excellence and knowledge hub.

Technical and Operational Responsibilities

- Develop and deliver training programs in leadership and management for the effective implementation of CBK guidelines and regulations to foster prudent management of financial institutions.

- Develop market-driven executive leadership and management programs for Senior Management and Board Members of Financial Institutions.

- Identify and recruit specialized experts to facilitate high level training, workshops, seminars, webinars and conferences targeting the banking and financial sector.

- Collaborate and support the development of quality digital learning content and resources for delivery within the Institute’s LMS.

- Develop and prepare annual training calendar and session plans.

- Monitor customer service through continuous program evaluations and customer satisfaction surveys for program improvement.

- Develop and implement marketing plans in support of the Institute’s training objectives and financial targets.

- Respond to training enquiries by sector players, stakeholders, partners and service providers.

- Preparation of performance reports in line with approved objectives and work plans.

Other Responsibilities

- Mentor and coach other staff.

- Draft talking notes for various levels of speakers and resource persons.

- Develop and monitor training and workshop budgets.

- Design and develop promotional materials including brochures, folders and memorabilia.

- Provide assessment-based training according to client needs and the industry.

- Monitor the development of training materials and promotional materials.

- Monitor the delivery and evaluation of programs to ensure quality while meeting training objectives and participants’ expectations.

- Monitor the implementation of training programs to ensure quality and effective customer service.

- Any other duties as may be assigned from time to time by the Head of Division/ Management.

### Qualifications

- Master’s degree in Business Administration, Public Policy, Economics, Banking, or a related field.

- Bachelor’s degree in Business Administration, Economics, Commerce, Banking & Finance or a related discipline.

- Certification in Banking, Project Management, Policy Development, Risk Management or Strategic Management.

- PhD in Business or related field is an added advantage.

- Membership to a relevant professional association or body is an added advantage.

Work Experience

- Minimum of Eight (8) years of relevant working experience.

### How to Apply

Click here to apply

## Apply

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