# Manager – GRZ & Public Sector – Commercial Department

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Company: ZSIC General Insurance Limited

Category: Government & Public Sector

Location: Zambia, Lusaka

Work type: Full-time

Work arrangement: On-site

Published: 2026-07-31

Expires: 2026-08-05

## Job Description

ZSIC General Insurance Limited is a leading provider of customer-centric general insurance solutions, committed to excellence, integrity, and strong corporate governance. As an equal opportunity employer and a proud member of the IDC Group of Companies, we continue to build a high-performance culture driven by professionalism, innovation, and excellent service.

We are therefore inviting applications from suitably qualified, experienced, and results-driven professionals to fill the following position:

### MANAGER – GRZ & PUBLIC SECTOR – COMMERCIAL DEPARTMENT

Reporting to: Chief Commercial Officer

### JOB PURPOSE

To support GRZ and Public Sector underwriting by evaluating and managing insurance risks, ensuring profitability, compliance, and effective risk mitigation for ZSIC-GI’s clients.

### KEY RESPONSIBILITIES

### 1. Risk Assessment and Underwriting

- Evaluate and underwrite insurance proposals for GRZ and public sector clients, ensuring adherence to ZSIC-GI’s underwriting guidelines.

- Assess client risk exposures and determine appropriate coverage, limits, and premium rates.

- Recommend modifications or exclusions to mitigate potential underwriting risks.

### 2. Portfolio Management

- Monitor the performance of the GRZ and public sector portfolio to ensure profitability and low claim ratios.

- Identify emerging risks and provide strategies to optimize risk-adjusted returns.

- Prepare regular reports on portfolio performance for management review.

### 3. Compliance and Regulatory Adherence

- Ensure all underwriting activities comply with relevant insurance regulations, ZSIC policies, and corporate governance requirements.

- Maintain accurate records of underwriting decisions, client documentation, and policy endorsements.

### 4. Policy and Portfolio Management

- Prepare, review, and issue corporate insurance policies and endorsements.

- Monitor and manage the corporate portfolio to ensure profitability and sustainability.

- Identify and mitigate potential risks that could impact claims experience or company exposure.

### 5. Client Relationship Management

- Maintain strong working relationships with GRZ ministries, departments, and other public sector entities.

- Provide advisory support on risk management and insurance solutions tailored to public sector requirements.

- Respond promptly to client queries and facilitate claims handling in collaboration with claims and account management teams.

### 6. Team Support and Leadership

- Mentor and provide guidance to junior underwriters and support staff.

- Contribute to training programmes and capacity-building initiatives within the underwriting department.

- Support the Manager – Underwriting in strategic planning and departmental projects.

### QUALIFICATIONS & EXPERIENCE

- Grade 12 Certificate.

- Bachelor’s Degree in Business, Commerce, Insurance, Finance, or a related discipline.

- Professional qualification such as ACI, CII.

- Minimum of 3 years’ experience.

- Experience in insurance, financial services, or corporate law will be an added advantage.

### KEY SKILLS

- Strong knowledge of corporate insurance products, underwriting principles, and risk assessment techniques.

- Proficiency in underwriting software, Microsoft Office Suite, and analytical tools.

- Excellent numerical, analytical, and decision-making skills.

- Strong negotiation and communication skills for dealing with clients and brokers.

- Ability to interpret complex financial and operational information to assess risk.

### HOW TO APPLY

Interested candidates should submit their application letter, CV, and supporting documents to:

Deputy Director – People Experience
ZSIC General Insurance Limited
Premium House
Independence Avenue
P.O. Box 30894
Lusaka, Zambia

Email: careers@zsicgi.co.zm

Closing Date: 5th August 2026.

## Requirements

Apply by email: careers@zsicgi.co.zm

## Apply

Use the canonical Prime Job Alerts page for full application instructions and source verification.
