# Manager Group Card Accounts Job KCB Bank, Nairobi, Kenya

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Company: KCB Bank, Nairobi, Kenya

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-01

Expires: 2026-09-17

## Job Description

### Key Responsibilities

- Ensure that Card Suspense Accounts and settlements are done within the stipulated timelines.

- Manage charge backs, merchant payments, card holder payments and exceptions.

- Monitor the aging balances to ensure timely exception management within defined TATs, resolution as per bank processes, clearance, and full compliance with policies and regulatory standards.

- Responsible for the management of intercompany card accounts (KCB Group), the Nostros -that is for the group, international card schemes and local switches.

- Manage Card operations related projects to keep up with changes in card business and regulatory changes for KCB Kenya and the Group.

- Provide detailed analysis (MIS) and commentary of suspense and compliance reports, including root cause identification and corrective actions.

- Provide leadership, coaching, and stakeholder engagement to drive team performance and alignment with business and operational goals.

Academic & Professional

- Education Bachelor’s Degree        Any        RQ

- Professional Qualifications           CPA Part 2           RQ         

- Master’s Degree Business Related              AA

### How to Apply

Click here to apply

## Apply

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