Manager Group Card Accounts Job KCB Bank, Nairobi, Kenya

Job description

Key Responsibilities

• Ensure that Card Suspense Accounts and settlements are done within the stipulated timelines.
• Manage charge backs, merchant payments, card holder payments and exceptions.
• Monitor the aging balances to ensure timely exception management within defined TATs, resolution as per bank processes, clearance, and full compliance with policies and regulatory standards.
• Responsible for the management of intercompany card accounts (KCB Group), the Nostros -that is for the group, international card schemes and local switches.
• Manage Card operations related projects to keep up with changes in card business and regulatory changes for KCB Kenya and the Group.
• Provide detailed analysis (MIS) and commentary of suspense and compliance reports, including root cause identification and corrective actions.
• Provide leadership, coaching, and stakeholder engagement to drive team performance and alignment with business and operational goals.

Academic & Professional

• Education Bachelor’s Degree        Any        RQ
• Professional Qualifications           CPA Part 2           RQ         
• Master’s Degree Business Related              AA

How to Apply

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