# Manager, Central Banking Programs (Manager 1) Job CBK, Nairobi, Kenya

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Company: CBK, Nairobi, Kenya

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-07-27

Expires: 2026-09-10

## Job Description

Job Purpose

The role holder will be required to research, design, market, and implement quality and customer driven technical programs for the Central Bank of Kenya.

### Key Duties and Responsibilities

Strategic Responsibilities

- Develop strategic training and development programs for the Central Bank of Kenya and other Central Banks in the region.

- Engage strategic partners, experts and resource people to offer professional training on emerging issues in the Central Banking sector.

- Position the Institute as a world-class knowledge hub and a preferred center of excellence for world-class central banking programs within the region.

Technical and Operational Responsibilities

- Develop and implement in collaboration with CBK departments, technical programs that support effective implementation of CBK mandate

- Preparation of performance reports in line with approved objectives and work plans.

- Prepare annual training objectives and session plans

- Consult with CBK departments to identify training needs on central banking

- Market central banking courses to regional central banks.

- Provide assessment-based training in selected areas within the CBK departments.

- Monitor the development of training materials and promotional materials

- Monitor delivery and evaluation of programs to ensure quality and meet the training objectives and participants’ expectations.

- Monitor the implementation of training programs to ensure quality and effective customer service.

- Carry out customer satisfaction surveys on continuous basis to inform programs’ improvements.

- Respond to training enquiries by CBK departments, stakeholders, partners and service providers

- Monitor performance and preparation of performance reports in line with approved objectives and work plans.

- Coordinate the reimbursement of training costs by CBK on monthly basis

- Oversee invoicing of clients attending central banking courses

- Open and Close training programs

Other Responsibilities

- Mentor and coach staff in the section.

- Draft talking notes for various levels of speakers and resource people.

- Develop and monitor training and workshop budgets

- Design and develop promotional materials including brochures, folders and memorabilia.

- Provide assessment-based training according to client needs and the industry.

- Monitor the development of training materials and promotional materials

- Monitor the delivery and evaluation of programs to ensure quality while meeting training objectives and participants’ expectations.

- Monitor the implementation of training programs to ensure quality and effective customer service.

- Any other duties as may be assigned from time to time by the Head of Division/ Management

### Qualifications

- Master’s Degree in Business, Education or related field from a reputable University

- Bachelor’s Degree in Business Administration, Education, Economics or related discipline from a reputable university.

- PhD in Business or related field is an added advantage.

- Membership of a relevant professional association or body is an added advantage.

Work Experience

- Minimum of Eight (8) years of progressive experience in developing, designing and implementing capacity building for Central Banking programs with knowledge of trends in skills training and competencies.

### How to Apply

Click here to apply

## Apply

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