# Loan Officer Job Aspire Lending Mombasa, Kenya

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Company: Aspire Lending Mombasa, Kenya

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-04

Expires: 2026-09-18

## Job Description

### Job Purpose

- To generate and manage logbook loan business by sourcing clients, maintaining strong customer relationships, and ensuring loan growth while maintaining portfolio quality.

### Key Responsibilities

- Identify, source, and recruit new clients interested in logbook loans.

- Market and sell logbook loan products to individuals and SMEs.

- Explain loan terms, interest rates, repayment schedules, and conditions clearly to clients.

- Conduct preliminary client assessments and collect required documentation.

- Build and maintain strong client relationships to encourage repeat business and referrals.

- Follow up on prospective clients and convert leads into approved loans.

- Ensure proper KYC documentation and compliance with internal policies.

- Monitor client repayments and follow up on overdue accounts in coordination with the collections team.

- Achieve monthly sales and portfolio growth targets.

- Maintain accurate records of client interactions and pipeline.

- Provide market intelligence and competitor feedback to management.

- Participate in marketing campaigns, activations, and field visits.

- Ensure excellent customer service before, during, and after loan disbursement.

### Key Performance Indicators (KPIs)

- Number of new logbook loans booked.

- Loan portfolio growth.

- Portfolio at Risk (PAR) within acceptable limits.

- Client retention and repeat business rate.

- Revenue generation targets.

### Minimum Qualifications & Experience

- Diploma or Degree in Business Administration, Marketing, Finance, or related field.

- At least 2–3 years’ experience in microfinance or logbook loan sales.

- Strong negotiation and persuasion skills.

- Excellent communication and relationship management skills.

- Ability to work under pressure and meet targets.

- Knowledge of microfinance regulations and lending procedures.

### Key Competencies

- Sales-driven and results-oriented.

- High integrity and ethical standards.

- Customer-focused.

- Strong networking skills.

- Good analytical and reporting skills.

### How to Apply

Interested and qualified candidates should forward their CV to: hr@aspirelending.co.ke using the position as subject of email.

## Requirements

Apply by email: hr@aspirelending.co.ke

## Apply

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