Laundry Attendant

Job description

Job Location

Avani Victoria Falls Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  Avani employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• To ensure that all guest and other hotel laundry is processed quickly and efficiently, in line with the laundry requirements of each item and the SOP’s of the hotel, keeping all item clean and in good condition.
• To ensure the safe storage, care and use of any chemicals, to protect themselves and colleagues from incorrect or dangerous usage.
• Use the laundry machines in line with their operating instructions, taking account of weight restrictions, and other requirements.
• Separate all linen to be washed with other items of similar use and colour.
• Quickly collect all items of laundry from guest rooms as required.
• Separate collected Guest Laundry to be dry cleaned, pressed or washed and send to the section concerned.
• Prior to delivering guest laundry back to the room – check all guest laundry items have been properly processed.
• Deliver guest Laundry to rooms, taking account of ‘Do Not Disturb’ requirements of the guest
• Provide billing details to the cashiering department before the end of the shift.
• Help colleagues with any job assignments, and assist with and perform any other related hotel duty that may be assigned.

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