# IT Operations and Infrastructure Specialist

Canonical URL: https://primejobalerts.com/jobs/it-operations-and-infrastructure-specialist

Company: Precision Recruitment

Category: Manufacturing, Transport & Logistics

Location: Zambia, Lusaka

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-26

Expires: 2026-10-11

## Job Description

### Job Description:

### Job Purpose

The IT Operations and Infrastructure Specialist will be responsible for managing, maintaining, and supporting the organisation’s IT infrastructure and day-to-day technology operations. The role will ensure that IT systems, networks, servers, hardware, and business applications operate efficiently, securely, and reliably to support overall business operations.

### Key Responsibilities

- Manage and maintain the organisation’s IT infrastructure, including servers, networks, hardware, and software.

- Monitor the performance, availability, and security of IT systems and infrastructure.

- Provide technical support to employees and resolve hardware, software, network, and system-related issues.

- Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless networks.

- Ensure regular system backups are completed and support data recovery processes where required.

- Maintain and monitor IT security measures to protect company systems and data.

- Manage user accounts, access permissions, and IT assets.

- Coordinate the installation, configuration, and maintenance of computers, laptops, printers, and other IT equipment.

- Support the implementation of new IT systems, infrastructure upgrades, and technology projects.

- Maintain accurate documentation of IT systems, equipment, configurations, and procedures.

- Liaise with external IT service providers and vendors where necessary.

- Identify opportunities to improve IT systems, processes, and operational efficiency.

- Ensure compliance with company IT policies, procedures, and security standards.

- Provide regular reports to management on IT operations, system performance, and infrastructure requirements.

### Qualifications and Experience

- Degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field.

- Minimum of 3–5 years of experience in IT operations, infrastructure, systems administration, or technical support.

- Experience in managing networks, servers, and IT infrastructure.

- Knowledge of cybersecurity principles and IT security practices.

- Experience with Microsoft Windows environments, Microsoft 365, and cloud-based systems.

- Knowledge of networking technologies, including TCP/IP, routers, switches, and firewalls.

- Experience with system backups, disaster recovery, and business continuity processes.

- Relevant IT certifications will be an added advantage.

### Key Competencies

- IT infrastructure management

- Network and systems administration

- Technical troubleshooting

- Cybersecurity awareness

- Problem-solving and analytical skills

- Attention to detail

- Planning and organisation

- Communication skills

- Ability to work independently

- Teamwork and stakeholder management

## Apply

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