# Internship – Finance Officer – Credit Controller (x2)

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Company: infratel

Category: Accounting

Location: Zambia, Lusaka

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-12

Expires: 2026-08-14

## Job Description

### Internship – Finance Officer – Credit Controller (2)

Employment Type: Internship

Location: Lusaka Province

Closing Date: August 14, 2026

### 

### Job Description

To ensure company invoices are collected, recorded and reported correctly. To further ensure that any discrepancies in the client accounts are promptly resolved.

### Key Responsibilities

Distribution of Demand Letters, Disconnection Notices

- Ensure timely and accurate preparation and distribution ofDemand letters

- Monitor compliance with Debt collection policy with regardspreparations and escalations of Demand letters and disconnection notices

Ensure timely and accurate preparation and distribution ofDisconnection notices

- Escalation of defaulting cases to I.S/Technical dept forservice suspension and Escalation of non-compliance cases to legal

- Ensure timely and accurate escalation of cases toI.S/Technical departments inline with Debt Collection Policy

- Ensure regular follow up of feedback for action taken byI.S/Technical departments

- Ensure non-compliance cases are escalated to legaldepartment with supporting documents

Debt collection

- Ensure to regularly send payment reminder emails and phonecalls to clients as per policy guidelines

- Ensure to monitor and close all debt swaps with clients

- Ensure to monitor client adherence to payment plans andrecommend action for non-compliance.

Resolution of irregularities

- Promptly investigate and resolve any irregularities orenquiries related to client accounts

- Collaborate with commercial, I.S and Technical departmentsto reconcile client service consumption to align with invoices.

- Send and monitor balance confirmations to clients every quater by regularly sharing updated statements of account to clients.

Distribution and Reconciliation of Monthly invoices

- Ensure timely and accurate distribution of monthly invoices.

- Monthly reconciliation of Invoices and ensure timelycorrections.

- Assist with monthly billing of services consumed by clients.

- Payment receipting and bank reconciliation

### Minimum Qualifications

- Degree in Accountancy/Finance,ACCA/ CIMA/CA Zambia level 2

- Grade 12 School Certificate

- Member of ZICA

### Key Competencies and Skills

- Basic understanding of accounting and credit controlprinciples.

- Knowledge of accounts receivable and debt collectionprocesses.

- Good numerical and analytical skills.

- Strong attention to detail and accuracy.

- Ability to maintain confidentiality of financialinformation.

- Organizational and time-management skills.

- Appropriate handling of sensitive information

- Ability to prioritise and multi-task in a fast-pacedenvironment

- Ability to build and manage client relationships

- Team player with the ability to communicate and coordinatewith multiple parties

- Intermediate computer software skills, including Excel andAccounting packages

- Excellent verbal and written communication skills

### Years of Experience Required

- Knowledge of credit control and accounting standards.

- Knowledge of relevantaccounting software (such as Sage) is an added advantage.

- Knowledge of general accounting procedures.

- Proficient in data entry and management.

- Ability to multi-task, meet firm deadlines, proactivelyprioritize needs and effectively manage priorities

## Apply

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