International Operations Manager, Kampala, Uganda, P-4

Job description

Job Summary: You play a leading role in achieving key results which have an impact on the overall economy, efficiency and effectiveness of Country Office operations, and the functioning of UNFPA in line with the use of corporate resources in the following areas: Financial ServicesProcurement and Logistical ServicesICTUNFPA Personnel safety and securityImplementation of the UN agenda on common services and joint procurementAdministrative Human Resources Support in coordination with the Division of Human Resources.You are accountable for supporting the effective development and delivery of an innovative Country Programme focused on population and development and universal access to sexual and reproductive health and rights, including maternal health, family planning, gender, and adolescent and youth empowerment.Through delivery of effective programmes, including in emergency settings, you serve on the frontline, supporting the organization’s ability to deliver high quality results. Your ultimate accountability is to the people that you serve; the most vulnerable, excluded, or marginalized and for the causes that you serve; human rights, sustainable development and humanitarian relief. Key Duties and Responsibilities: A. Strategic direction of UNFPA operationsContribute to the delivery of the country programme, and ensure overall operations are carried out effectively, in a transparent manner and in compliance with established policies, procedures and rules.Ensure annual and longer-term management targets, at the UNFPA corporate and Country Office level are met.Determine optimal approaches for improving effectiveness and efficiency of business management, fostering innovation and furthering operational excellence.Drive knowledge management practices within the office.Build capacity of staff through coaching and mentoring on operations management relevant for programme implementation and sound project management.B. Day-to-day management of UNFPA’s operationsFinancial Management: ensure the integrity of financial systems, review of budget requirements and the consistent application of rules and regulations.Supervise operations staff demonstrating performance appraisal and transparent leadership approaches that support a culture of growth and development, where good performance is incentivized and underperformers are held to account.General Administration: Oversee official travel of all personnel based at the duty-station, logistics and premises; establishment of work plans, and monitoring of the achievement of results in collaboration with programme staff.Ensure high quality provision of procurement and other project support services; monitor quality and timeliness of services provided by Service Providers.Routinely monitor financial exception reports for unusual activities, transactions, and alert HQ to any unusual transactions.C. Facilitate Human Resources AdministrationIn coordination with the Regional Human Resources Business Partner (HRBP), ensure delivery of timely HR administration as the Human Resources Focal Point for all Regional Office personnel, including monitoring and reporting on attendance.Provide accurate and timely advice to management and staff on administrative HR processes.Liaise with the HRBP on all HR issues needing to be addressed by DHR.Keep abreast, research, benchmark, and implement global HR procedures of assigned Human Resources Services as well as all related HR policies.Be the CO Focal point for GSS feedback and implementation of the GSS related learning afternoons.Liaise with UNDP counterparts for correct Benefit and Entitlements, including payroll management, leave monitoring.Become an expert in the use of the ERP system to ensure the timely processing of all financial and HR transactions.D. Support and coordination of UNFPA’s common servicesProvide policy support, guidance and advocacy at the country level on development, establishment and management of common services with other participating UN organizations/ agencies.Ensure that common services and joint arrangements benefit UNFPA in its objective to provide efficient and economical support services to the implementation of the country programme.E. Safety and security of UNFPA staff and premisesSupport staff safety by driving compliance with UN Minimum Operating Security Standards (MOSS) and Minimum Operational Residential Security Standards (MORSS).Together with the Representative, represent UNFPA in the Security Management Team and effectively implement security measures agreed in the SMT in compliance with security policy in UNFPA.Represent UNFPA in Operations Management Team (OMT) meetings, ensuring that UNFPA interests are respected and value for money for goods and services are in line with best business practices.F. Partnership building on operational issuesRepresent UNFPA in inter-agency administrative meetings, and ensure smooth cooperation between agencies on joint undertakings such as hardship questionnaires and salary surveys.Identify new approaches and measures to further enhance UNFPA delivery capacities, professional management and cost effectiveness.Promote a client-oriented approach among all operations staff.Carry out any other duties as may be required by the County Representative, Regional Office management or Headquarters. Qualifications, Skills and Experience: Education: Postgraduate university degree in any of the following disciplines: Public Administration or  Business Administration, Economics, Management or other related field. Knowledge and Experience: Seven (7) years of experience in development in a governmental, multilateral or civil society organization in a multi-cultural setting, including 3 or more years’ experience in managing teams in a complex organizational setting.Ability to build strong relationships with clients, focus on impact and result, and respond positively to feedback.Solid knowledge in procurement, financial and human resources management, contract, asset, and information and communication technology.Ability to lead business process re-engineering, to implement new systems, and to positively affect staff behavioural/ attitudinal changes.Ability to lead strategic planning, results-based management and reporting, formulation and monitoring of projects/programmes.Experience in international development and dedication to the principles of the United Nations.Field experience is essential; humanitarian context is an asset.Demonstrated ability to sustain and advance current partnerships.Demonstrated ability to provide strategic vision and focus by successfully communicating and implementing priorities based on clear deliverables.Demonstrated ability to take responsibility for team decisions, providing the rationale as appropriate.Demonstrated ability to provide team managers with the needed direction to achieve results and hold them accountable. Languages: Fluency in English is required. Required Competencies: Values: Exemplifying integrity,Demonstrating commitment to UNFPA and the UN system,Embracing cultural diversity,Embracing changeAchieving results,Being accountable,Developing and applying professional expertise/business acumen,Thinking analytically and strategically,Working in teams/managing ourselves and our relationships,Communicating for impact. Managerial Competencies: Providing strategic focus,Engaging in internal/external partners and stakeholders,Leading, developing and empowering people, creating a culture of performance,Making decisions and exercising judgment. UN Leadership Characteristics: Norm-based - grounded in UN norms and standards,Principled - defends norms and standards without discrimination, fear or favour,Inclusive of all personnel and stakeholders,Accountable,Multi-dimensional,Transformational,Collaborative,Self-applied - modelled in our own behaviour.

Requirements

bachelor degree 84