# IFFO -Airfreight Imports M/F Job AGL

Canonical URL: https://primejobalerts.com/jobs/iffo-airfreight-imports-mf-job-agl

Company: AGL

Category: Information & Communication Technology

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-01

Expires: 2026-10-16

## Job Description

Logistics Jobs. AGL Jobs. IFFO – Airfreight Imports providing quality customer service and facilitating clearance of Airfreight cargo, requiring a Diploma in Clearing & Forwarding with 3+ years experience in Clearing & Forwarding, in a logistics environment, on-site role.

### Key Responsibilities

Based in Nairobi and reporting to the Supervisor, the role exists to provide quality customer service and facilitate clearance of Airfreight Clients cargo . Specific tasks will be to :-

Handle the day-to- day operational relationship with the Client

- Receive orders from Clients (tariffs already validated through a quotation). In case of new business (new or existing client), a new quotation will be issued by Sales department

- Request for missing documentation and more detailed instructions, if necessary, from the Client.

- Inform the Client of the file processing progress in real time (standard or specific report, according to quotation)

Manage the file processing

- Update the Client and the IFFOS on the file processing progress and update the monitoring software on the status of each file

- Receive and open operation files on a daily basis.

- Share shipment status with Clients on a daily basis.

- Mitigate on disputes on behalf of Clients, i.e. drafting KPA waiver letters on additional charges

- Share loading, pre-alerts on a daily basis

- Share TEU projection with the transport team every month

- Update SPOT & way in real time.

- Ensure demurrage notification/recovery is done on receipt of shipping line detention invoice.

- Avail all files with disputes/issues to the immediate supervisor for action.

- Once shipment is cleared process, draft invoice and forward file for billing

- Alert/Inform Management

- Alert the Client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle

Profile

- Diploma in Clearing and Forwarding or equivalent

- East Africa Freight Forwarding Practicing Certificate (EAFFPC) will be an added advantage

- Knowledge of Single Customs Territory

- 3 years of experience in Clearing & Forwarding or related fie

### How to Apply

Click Here to Apply

## Apply

Use the canonical Prime Job Alerts page for full application instructions and source verification.