# ICT Officer I- Network Support Job Kabete National Polytechnic Canonical URL: https://primejobalerts.com/jobs/ict-officer-i-network-support-job-kabete-national-polytechnic Company: Kabete National Polytechnic Category: Information & Communication Technology Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-11-06 Expires: 2026-12-21 ## Job Description IT Jobs, Kabete National Polytechnic Jobs. Responsible for installing, configuring, monitoring, and maintaining computer networks, ensuring reliable internet connectivity, and providing technical support to staff. Requires a degree in Computer Science, Information Technology, or a related field. This is a full-time, on-site position based in Nairobi Advert No: KNP/GC/ICT/13/11/2026 ### Key Responsibilities - Resolving network-related user support requests, diagnosing connectivity problems, troubleshooting incidents and escalating complex network issues to the appropriate technical personnel; - Installing, configuring, administering and maintaining network infrastructure, including routers, switches, wireless access points, network printers and other network devices; - Monitoring network performance, availability and connectivity, identifying faults and implementing corrective measures to ensure reliable access to Polytechnical ICT services; - Configuring and maintaining local area networks (LANs), wireless local area networks (WLANs), structured cabling, network ports and related connectivity infrastructure; - Implementing approved network security measures, including access controls, VLAN segmentation, firewall rules and secure wireless configurations, in accordance with Polytechnical ICT policies; - Administering network services and protocols, including TCP/IP, IP addressing, subnetting, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) and network authentication services; - Maintaining network documentation, including network diagrams, IP address registers, device configurations, equipment inventories and records of network incidents and changes; - Conducting routine network maintenance, configuration backups, firmware updates and connectivity tests, and documenting the results to support network reliability and service continuity; - Preparing technical specifications for network equipment, connectivity solutions and related ICT infrastructure, and providing technical advice on network installations, upgrades and replacements: - Guiding user departments on network connectivity, access to Polytechnical ICT resources and the proper use of network facilities, and performing any other related duties as may be assigned. Qualifications & Experience ### For appointment to this position, a candidate must have - Have a Bachelor’s degree in any of the following disciplines: Computer Science, Information Technology, Information and Communication Technology, Computer Engineering, Telecommunications Engineering, Electrical and Electronic Engineering, Business Information Technology, or any other equivalent ICT- related qualification - Have a professional certification in computer networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, Huawei HCIA-Datacom, MikroTik Certified Network Associate (MTCNA) or an equivalent certification; - Demonstrate practical skills in installing, configuring and troubleshooting routers, switches, wireless access points and structured cabling, gained through industrial attachment, internship or practical work; - Have working knowledge of TCP/IP, IP addressing and subnetting, VLANs, DHCP, DNS and network security, and of Windows Server or Linux server administration; and - Knowledge of network monitoring tools, IP telephony (VoIP) and IP-based CCTV; and - Membership of a relevant professional body, such as the Computer Society of Kenya (CSK) or the ICT Society of Kenya (ICTSK). ### How to Apply Interested candidates who meet the above criteria should submit a cover letter, a detailed CV, and attach copies of National Identity Card, relevant professional and academic certificates and transcripts. ### Applications should be addressed to The Principal, Kabete National Polytechnic, P.O. Box 29010-00625, NAIROBI. Or by email to: info@kabetepoly.ac.ke ## Requirements Apply by email: info@kabetepoly.ac.ke ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.