Human Resource Officer
Wonderful Industry Zambia Company Ltd
Job description
WE ARE HIRING
HUMAN RESOURCE OFFICER
JOB ADVERT
Location: Lusaka, Zambia
Industry: Manufacturing / Packaging / Plastics
Reports to: HR Manager
Deadline for Applications: 20th November, 2026
ABOUT THE POSITION
Wonderful Industry Zambia Company Ltd, a leading manufacturer of polywoven packaging bags and PVC ceiling, a company based in Lusaka, operating under the Wonderful Group, is seeking a dynamic, ethical and detail-oriented Human Resource Officer to join our team. The HR Officer will support the day-to-day HR operations including recruitment, employee relations, payroll support, compliance with Zambian Labour Laws, and implementation of HR policies to support our growing workforce of 1000+ employees.
RESPONSIBILITIES
1. Recruitment & Onboarding
- Manage end-to-end recruitment: advertising, shortlisting, interviews, and offers.
- Conduct new staff inductions and prepare employment contracts and files.
2. Employee Relations & Compliance
- Handle disciplinary cases, grievances and ensure compliance with the Employment Code Act No. 3 of 2019.
- Maintain good relationships between management and employees.
- Ensure compliance with NAPSA, NHIMA, and Workers Compensation.
3. HR Operations
- Maintain accurate employee records, leave management and attendance.
- Support monthly payroll preparation (overtime, deductions, allowances).
- Coordinate performance appraisals and confirmation processes.
4. Training & Engagement
- Identify training needs and coordinate safety and skills training.
- Organize staff welfare, engagement activities and CSR events.
- Manage PPE issuance and safety compliance with the Safety Department.
5. HR Reporting
- Prepare weekly/monthly HR reports for management.
- Maintain HR database and HR filing system.
QUALIFICATIONS & EXPERIENCE
- Grade 12 Certificate with 5 Credits including English and Mathematics.
- Diploma / Degree in Human Resource Management, Business Administration or related field.
- Minimum 2-3 years experience as HR Officer / HR Assistant, preferably in a manufacturing environment.
- Member of Zambia Institute of Human Resource Management (ZIHRM) – MUST have valid practicing license.
- In-depth knowledge of Zambian Labour Laws and HR best practices.
- Proficiency in Microsoft Office (Excel, Word) and Sage 300 People.
CORE COMPETENCIES
- High level of Confidentiality and Integrity.
- Excellent Communication and Interpersonal Skills.
- Strong problem-solving and conflict resolution skills.
- Ability to work under pressure with minimum supervision.
- Well organized, attention to detail and time management.
- Ethical and Professional conduct at all times.
CAREER GROWTH AND PROGRESSION
At Wonderful Industry, we invest in our people. This role offers:
- Clear career path to Senior HR Officer and HR Manager.
- Continuous learning through professional trainings and mentorship.
- Exposure to a fast-growing manufacturing environment.
- Opportunity to lead HR projects, CSR, and employee engagement initiatives.
HOW TO APPLY
Interested candidates who meet the above requirements should submit their application letter, CV with 3 traceable referees and copies of academic qualifications to:
Email: careers@wonderfulgroup2010.com
Note: Only shortlisted candidates will be contacted.