# Housekeeping Supervisor Job Accor

Canonical URL: https://primejobalerts.com/jobs/housekeeping-supervisor-job-accor

Company: Accor

Category: Information & Communication Technology

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-10-15

Expires: 2026-11-29

## Job Description

Hospitality Jobs, Accor Jobs. Housekeeping Supervisor supervising daily housekeeping operations and leading the team to maintain cleanliness and guest service standards, requiring a certificate, diploma or degree in Hospitality Management or Hotel Management, minimum 5 years housekeeping experience with 2 years supervisory preferably in a 4 or 5 star hotel, in a hotel environment, on-site role.

### Key Responsibilities

- Supervise daily housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces meet Pullman, Mercure, and Accor brand standards.

- Conduct room and area inspections, ensuring cleanliness, presentation, safety, and maintenance standards are consistently achieved.

- Lead, train, coach, and motivate housekeeping team members to deliver exceptional guest experiences.

- Allocate daily assignments, monitor productivity, and ensure efficient use of manpower and resources.

- Coordinate closely with Front Office and Engineering teams to ensure room readiness and timely resolution of maintenance issues.

- Handle guest requests, complaints, and service recovery professionally and promptly.

- Manage housekeeping inventories, including linen, guest supplies, cleaning materials, and equipment.

- Ensure compliance with health, safety, hygiene, sanitation, and environmental sustainability standards.

- Prepare and maintain housekeeping reports, lost-and-found records, and operational documentation.

- Support the Housekeeping Manager in achieving departmental objectives, quality targets, and cost-control initiatives.

- Assist in onboarding and training new colleagues while promoting continuous learning and professional development.

- Support colleagues during peak operational periods and ensure fair allocation of duties and workload distribution.

- Work closely with fellow Housekeeping Supervisors to ensure consistent service delivery, operational continuity, and effective shift handovers.

Qualifications

- Certificate, Diploma, or Degree in Hospitality Management, Hotel Management, or a related field.

- Minimum of 5 years’ experience in Housekeeping operations within a reputable hotel environment.

- At least 2 years of supervisory experience in a four-star or five-star hotel preferred.

- Experience working within an international hotel brand is an added advantage.

- Knowledge of linen management, inventory control, and housekeeping budgeting principles.

- Familiarity with hotel Property Management Systems (PMS) and housekeeping management software.

### How to Apply

Click Here to Apply

## Apply

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