# Head of Workplace IT Job M-KOPA Solar Canonical URL: https://primejobalerts.com/jobs/head-of-workplace-it-job-m-kopa-solar Company: M-KOPA Solar Category: Accounting Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-09-04 Expires: 2026-10-19 ## Job Description IT Jobs. M-KOPA Solar Jobs. Head of Workplace IT owning the Workplace IT roadmap end-to-end, requiring proven leadership of a multi-site IT function at scale, in a renewable energy/fintech environment, on-site role. ### Key Responsibilities - At M-KOPA, you’ll own the Workplace IT roadmap end-to-end — from networks and telephony to end-user compute, identity, productivity tooling, and service management. You’ll lead and grow a multi-country Workplace IT team, own the opex and capex budget, and drive cost discipline across hardware, connectivity, telephony, and software. Join us in combining strong technical infrastructure with a genuinely user-focused mindset that keeps a fast-growing, multi-country fintech productive and secure. Your Environment  - Networks & telephony: Wired and wireless networks across all offices, warehouses, and retail sites; contact-centre telephony across ~10 call-centre sites - On-site infrastructure: On-prem hardware and physical environments — server rooms, power, cooling, physical security, CCTV - End-user compute & mobility: Full lifecycle management of laptops, desktops, and phones for 2,500+ employees, plus endpoint and mobile device management (MDM) - Identity & access: Identity platform (directory, SSO, MFA), joiner/mover/leaver processes, and recertification for internal and external applications - Productivity & collaboration: Core software suite selection and management (collaboration, back-office, AI tools), vendor/contract management, licensing/SaaS spend, meeting-room and AV systems - Security & resilience: IT-side security hygiene (patching, vulnerability remediation, endpoint protection, hardening), business continuity and disaster recovery Our Workplace IT Approach  - We balance cost, performance, security, and resilience — especially in variable-connectivity markets - We partner closely with the Security function on IT-side security hygiene, with clear ownership boundaries between the two functions - We keep access controls operationally excellent, low-friction for users, and audit-ready - We set and drive the norms and adoption practices that make tools actually succeed, not just get deployed - We measure ourselves against SLAs and service performance metrics that show IT is delivering What You Need - We care more about your skills than where you got them from — relevant degrees or certifications (e.g. ITIL, CISSP, cloud/network certs) are desirable but not required. ### Required Experience - Proven leadership of a multi-site IT function at scale, ideally across multiple countries - Strong commercial and vendor-management skills — negotiating and managing ISPs, telco, hardware suppliers, and SaaS/MSP contracts - Strong security mindset and understanding of identity, endpoint, and network security - Solid network monitoring and performance fundamentals, and enough infrastructure depth (including physical/server-room engineering) to hold their own with specialists - Comfort operating in high-growth, emerging-market environments - User-focused mindset and experience collecting and responding to internal feedback on team performance - Experience leading a workplace IT team, or strong IC/manager experience in a related domain with demonstrable readiness to take the next step ### How to Apply Click Here to Apply ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.