# Head of Market Research Canonical URL: https://primejobalerts.com/jobs/head-of-market-research Company: BURN Category: Sales Location: Kenya, Nairobi Work type: Full-time Work arrangement: On-site Published: 2026-07-24 Expires: 2026-07-31 ## Job Description Candidate Profile Required - 8+ years’ experience in market research, consumer insights, or applied social research, including 3+ years leading a research team. - Deep command of quantitative and qualitative methods: survey design and sampling, focus group moderation, in-home and ethnographic research, and statistical analysis. - Proven track record managing multi-country field operations in African or comparable emerging markets, including management of third-party research agencies. - Strong analytical toolkit — advanced Excel plus at least one of SPSS, Stata, R, or Python — and hands-on experience with digital data collection platforms (e.g., SurveyCTO, KoboToolbox/ODK). - Exceptional written and verbal communication, with the ability to turn complex data into clear, decision-ready recommendations for senior leadership. - Bachelor’s degree in statistics, economics, social sciences, marketing, or a related field. - Willingness to travel regularly across BURN’s markets. Desirable - Experience researching clean cookstoves, household energy, PAYGO/asset finance, or last-mile distribution. - Experience combining primary research with behavioural or product data (IoT telemetry, app analytics, transaction data). Responsibilities Research strategy and methodology - Own BURN’s research agenda: work with stakeholders to identify what the organization needs to learn, prioritize studies collaboratively against upcoming product and commercial decisions, and advise on the most cost- and time-efficient methodologies, techniques, and approaches for each question. - Take leadership of the entire research process end to end — needs assessment, study design, sampling, data acquisition, analysis, and reporting — to consistent quality standards across markets. Field execution - Spearhead the preparation and execution of field activities, including focus groups, household surveys, in-person interviews, home visits, usability sessions, and remote or phone-based surveys across BURN’s operating markets. - Build and quality-control field research capacity — in-house enumerator teams and third-party agencies — with rigorous training, supervision, and research ethics standards. Insight and decision support - Produce reports and briefings that clearly and compellingly summarize results, draw out insights, and drive data-driven decisions — insight delivery, not just data delivery. - Triangulate primary research with BURN’s connected-product data (cooking telemetry, app engagement, PAYGO repayment behavior) to build a complete picture of the customer. - Lead evaluations of completed projects and studies, and feed lessons on best practice back to management and the research team to sharpen future project execution. Stakeholder partnership - Serve as the voice of the customer for internal client departments — new product development, commercial, expansion, and carbon — playing a leading role in relaying user feedback and embedding research in their decisions. - Work closely with country teams to localize research design to each market’s context, language, and channels. Team leadership - Provide thought leadership in addressing emerging challenges, developing the team’s skills, and continuously improving the quality and impact of the department’s output. - Provide strategic input and direction on restructuring and building up the team over the first six months to achieve the organization’s planned goals. - Perform any other duties reasonably assigned by the manager. ## Requirements Education: Bachelor's degree Experience: 7 years Languages: English ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.