# Head of Information Technology at FINCA Tanzania Canonical URL: https://primejobalerts.com/jobs/head-of-information-technology-at-finca-tanzania Company: FINCA Tanzania Category: Information & Communication Technology Location: Tanzania Work type: Full-time Work arrangement: On-site Published: 2026-09-22 Expires: 2026-10-05 ## Job Description FINCA Impact Finance believes all people should have the opportunity to leverage their wisdom, talent and effort to determine their own destiny. Our worldwide network of full-service banks and microfinance institutions are grounded in the conviction that inclusive finance is critical to bringing people out of poverty. FINCA sets standards for the microfinance industry, constantly innovating and developing new products and services that help our customers achieve their dreams. Millions of entrepreneurs rely on FINCA's commitment to customer protection and an unmatched customer experience to build a better future for themselves, their families, and their communities. FINCA Impact Finance's global network of microfinance institutions and banks provides responsible financial services and enables low-income entrepreneurs and small business owners to invest in their future. With 40 years of experience and a mostly local staff of nearly 5,000, FINCA delivers a double bottom line of social impact and profitability. We hire people from a wide variety of backgrounds at all career stages to fully connect with our customers and strengthen the institution. FINCA expects employees to personify our values of transparency, active listening, accountability, and respect. Successful candidates will embrace our brand attributes of warmth, trust, and responsible banking, and possess a commitment to collaboration, service, and inclusivity. SummaryHead of Information Technology (IT) is responsible for the management, strategy and overseeing of all technology operations in FINCA Tanzania and evaluating them according to established goals. Analyzing the business requirements of all departments to determine their technology needs and managing the design and implementation of all technical systems and eliminating security risks. The Head of IT will oversee the FINCA Tanzania IT Department and will provide technical and administrative support to all IT systems and functions across all premises of FINCA Tanzania. The Head of IT will ensure the efficient operation, security, reliability, and resilience of the FINCA Tanzania electronic management information system. He/she will also develop and manage the IT Department to ensure high quality of services provided. The Head of IT will advise the senior management team on information systems solutions and will develop such solutions as needed Essential DutiesIT Strategy & Planning Define IT strategy aligned with business strategy, vision, and goals, optimal department structure and processes, Manage IT budget and ensure cost effectiveness of IT operations. IT Policy & Procedure Development & Implementation Ensure development and implementation of IT policies and procedures using FIF corporate IT governance policies and best practices, Ensure IT standards and practices are developed and enhanced according to the organization needs, Participate in deployment of security frameworks and solutions, Monitor compliance with policies, standards, guidelines and procedures, Ensure efficient incident/service request and change management processes are defined and implemented according to ITIL framework and industry best practices, IT Management & Development Manage acquisition, development, implementation and operation of all technology infrastructure which includes data center, compute, network, storage, backups, telephony, business applications, integrations, databases, endpoints, software related to those systems and services, Identify technology risks and problematic areas and propose/implement solutions, Ensure Information technology operations are in compliance with corporate policies and procedures by resolution of audit findings, identification and remediation of technology risks and security vulnerabilities, Monitor performance of information technology systems and make recommendations for improving the IT infrastructure, operations. Plan and supervise the provision of the preventive and corrective maintenance services, Ensure the Confidentiality, Integrity, and availability of information assets (networks, servers, databases, applications, storage, and backup systems), Ensure appropriate business continuity and disaster recovery processes are in place, Support projects as required through the allocation of IT department resources to the development and implementation of required solutions, Oversee software development activities to comply with corporate and industry standards, Ensure efficient end user support is provided by IT department through effective incident/service request management processes according to ITIL framework and industry best practices, Ensure change management process is implemented throughout the department in accordance with ITIL framework and industry best practices, Ensure SLA-s are established for all IT services and service levels are effectively tracked and reported, Manage communication with technology vendors and service providers to ensure maximum value, Manage the procurement activities of all hardware, software, and IT services. Schedule all major purchases of office commodities and equipment with the relevant operations personnel, Facilitate tenders as required, help to negotiate with suppliers to obtain the best possible price and quality for all purchases. Ensure that all fixed asset purchases are documented according to the corporate procurement policy, Research, evaluate and recommend new technologies and products to support business goals. People Management Drive continued collaboration between IT Infrastructure, Software Development, and Helpdesk teams to better support business needs, Coordinate and liaison with all business stakeholders, build and sustain effective relationships between Information technology and business units, Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance, Ensure continued IT department staff development so that FINCA Tanzania maintains an up-to-date institutional technology knowledge base. Job RequirementsQualifications Bachelor's degree in computer engineering, computer science, applied math, electric and electronics engineering or other relevant degree. Experience Minimum 10 years of experience in IT field, with 5 years in managerial role. Proven experience in management of diverse IT teams, Experience in implementation of complex business applications such as CBS and/or ERP systems, Professional certifications and/or trainings in ITIL, COBIT, CRISC, CGEIT, PMP is desirable, Professional certifications and/or trainings in network, system, database administration, virtualization technologies, cloud solutions, software development/architecture is considered as advantage. Knowledge And Skills Sound understanding of computer systems (hardware/software), networks etc, Experience in analysis, implementation and evaluation of IT systems and their specifications, Experience in project management, Excellent leadership and decision-making skills, Strategic thinking, Experience in controlling information technology budget, Excellent written and verbal communication skills, Strong interpersonal skills and ability to effectively communicate with teams across the entire organization, Must have the ability to maintain confidentiality and work well with others, Excellent organizational and leadership skills, High level of attention to details. Language SkillsFluency in English is required. TRAVEL REQUIREMENTTravel within Tanzania. Some international travel. Return to search results Logged in members may also add jobs to their job cart. ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.