# Head of Collection Logbook Loans Job Phoenix Capital

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Company: Phoenix Capital

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-10-16

Expires: 2026-11-30

## Job Description

Finance Jobs, Phoenix Capital Jobs. Responsible for leading logbook loan recovery operations, supervising collection teams, negotiating repayment plans, and ensuring compliance with lending policies. Requires a Bachelor’s Degree or Diploma in Business, Finance, Credit Management, or a related field, with at least 5 years of debt collection or loan recovery experience. This is a full-time, on-site position based in Nairobi

We are seeking an experienced and results-driven Head of Collections – Logbook Loans to lead the management and recovery of our logbook loan portfolio, reduce Portfolio at Risk (PAR), and strengthen collections performance across all branches.

Qualifications

- Bachelor’s degree in Business Administration, Economics, Credit Management or Banking.

- Professional certification in Credit Management, Risk Management, Finance or Debt Recovery is an added advantage.

- Minimum 5 years’ experience in Collections, Credit Recovery or Debt Management, with at least 3 years in management.

- Proven experience managing Logbook Loans or other vehicle-secured lending portfolios.

- Strong understanding of secured lending, credit risk, collections and recovery processes.

Key Competencies

- Strong leadership, negotiation and team management skills.

- Good understanding of PAR management, recovery rates and collections KPIs.

- Strong analytical, reporting and problem-solving ability.

- High integrity, professional judgement and ability to work under pressure.

### Key Responsibilities

- Lead collections and recovery strategy for the Logbook Loan portfolio.

- Drive reduction of PAR, arrears and non-performing loans, especially DD+30 accounts.

- Set collections targets and hold branches and teams accountable for results.

- Lead recovery of difficult and high-value accounts through negotiations, field visits and structured repayment plans.

- Oversee vehicle tracing, repossession, valuation, auction and disposal of recovered vehicles.

- Coordinate auctioneers, recovery agents, trackers, investigators and other external partners.

- Review delinquency trends and provide regular collections, PAR and recovery reports.

- Ensure all recovery activities comply with company policy and Kenyan laws.

### How to Apply

Send applications to: magdaline@phoenixcapital.co.ke & jacob@@phoenixcapital.co.ke

## Requirements

Apply by email: magdaline@phoenixcapital.co.ke

## Apply

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