General Assistant

Job description

Job Details

Introduction
Are you a proactive individual with a passion for retail and customer service? We are seeking a dedicated General Assistant to join our team and help deliver an exceptional shopping experience. In this role, you will be at the heart of our daily operations – ensuring the store is clean, shelves are fully stocked, and every customer leaves satisfied.

Key Responsibilities
As a General Assistant, you will work in a dynamic, fast-paced environment with responsibilities that include:

• Customer Service Excellence: Greet and assist customers in a professional and friendly manner, ensuring their needs are met and expectations exceeded.
• Store Maintenance: Maintain high housekeeping standards in line with OHASA regulations by keeping store areas clean, organized, and safe.
• Stock Handling & Merchandising: Assist with receiving, unpacking, and organizing stock deliveries. Ensure shelves are well-stocked and products are attractively displayed.
• Team Collaboration & Development: Work effectively as part of a team, build positive workplace relationships, and take initiative in your personal and professional growth.

Minimum Requirements

• Education: Grade 12 Certificate (NQF Level 4)
• Experience: Minimum of 1-year experience in a general worker or similar role

Skills & Competencies

• Strong communication and active listening skills
• Excellent time management and multitasking ability
• Attention to detail with good problem-solving skills
• Strong interpersonal skills and ability to work well with others

Knowledge & Attributes

• Basic understanding of OHASA legislation and retail customer service practices
• Resilient, reliable, and aligned with company values and principles

Why Join Us?
Join a structured and supportive environment that values professionalism, accountability, and continuous self-development. This is an opportunity to grow your skills while contributing to a team committed to excellence.