# Front Office Supervisor Job Boma Inn

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Company: Boma Inn

Category: Administration & Office Support

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-02

Expires: 2026-10-17

## Job Description

Administration Jobs, Boma Inn Jobs. Responsible for supervising front office operations, coordinating guest services, handling reservations, and ensuring a smooth and welcoming experience for guests. Requires a relevant qualification in hospitality, hotel management, tourism, or a related field. The position is based in Nairobi and requires on-site work.

Qualifications

- Minimum of 3-4 years’ experience in Front Office, with at least 1 year in a supervisory role, preferably within the hospitality industry.

- Diploma or Degree in Hospitality Management, Front Office Operations, Tourism, or a related field.

- Strong leadership and team management skills.

- Excellent communication, interpersonal, and customer service skills.

- Proficient in hotel management systems (Opera, Fidelio or similar) and MS Office.

- Ability to handle guest complaints and resolve conflicts professionally.

- Ability to work flexible shifts, including weekends and public holidays.

- Professional presentation and high level of integrity.

### Key Responsibilities

- Supervising daily front office operations and ensuring smooth check-in/check-out procedures.

- Leading, training, and motivating the front office team.

- Handling VIP guests, special requests, and guest feedback.

- Ensuring compliance with hotel policies and maintaining high service standards.

### How to Apply

If you are interested in this position, please send your CV & Cover Letter with the job title as the subject line to: careers@theboma.co.ke

## Requirements

Apply by email: careers@theboma.co.ke

## Apply

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