# Front Desk Canonical URL: https://primejobalerts.com/jobs/front-desk Company: NKHOTOKOTA POTTERY LODGE Category: Banking & Financial Services Location: Malawi Work type: Full-time Work arrangement: On-site Published: 2026-08-17 Expires: 2026-08-30 ## Job Description Home About Contact Jobs Blogs Login Home About Contact Jobs Blogs Login Home Jobs Front Desk Front Desk Posted on August 17, 2026 | Job ID: 3447 Application Deadline: 13 days left ### Job Description VACANCY ANNOUNCEMENT@ NKHOTOKOTA POTTERY LODGEPOSITION: FRONT DESKLocation: NkhotokotaOVERVIEW Nkhotokota Pottery Lodge is looking for a professional, experienced, hardworking, and reliable individual to join our Front Desk team.EXPERIENCEMinimum of 4 years’ proven experience working in a hotel, lodge, resort, or similar hospitality establishment, preferably in Front Desk operations.Proven experience in reservations, check-in and check-out, guest enquiries, and front-office operations.Experience handling guest complaints, requests, and special requirements professionally.Experience handling payments, invoices, receipts, and guest records.Experience using hotel reservation or property management systems is an added advantage.Experience serving local and international guests is preferred.QUALIFICATIONSCertificate or Diploma in Hotel Management, Hospitality, Tourism, Front Office Operations, or a related field.Good computer skills, including Microsoft Word and Excel.Excellent English communication and customer service skills.Professional telephone etiquette and good interpersonal skills.Well-groomed, confident, polite, and presentable.Ability to work independently and as part of a team.Ability to work under pressure and flexible hours, including weekends and public holidays.Honest, reliable, punctual, and disciplined.KEY RESPONSIBILITIESWelcoming and assisting guests upon arrival.Handling guest check-in and check-out professionally and efficiently.Managing room reservations, bookings, cancellations, and amendments.Providing guests with accurate information about the lodge, rooms, facilities, services, and local attractions.Handling guest requests and complaints professionally and ensuring appropriate follow-up.Coordinating with Housekeeping, Restaurant, Kitchen, Maintenance, and Management to ensure smooth guest services.Handling payments and issuing receipts and invoices where required.Maintaining accurate guest records and reservation information.Monitoring daily arrivals, departures, room status, and special guest requirements.Maintaining a clean, organised, and professional Front Desk at all times.Ensuring every guest receives a warm, professional, and welcoming experience.HOW TO APPLYInterested and qualified candidates should submit:An updated CVCopies of relevant certificatesContact details of two refereesA brief application letter explaining why they are suitable for the positionApplications should clearly indicate: FRONT DESK as the position applied for.APPLICATION DEADLINE: 30 AUGUST 2026Send applications to:careers@musandi.deOnly shortlisted candidates will be contacted.NKHOTOKOTA POTTERY LODGENkhotakota, MalawiFollow Malawi Job Vacancies for more updates:https://whatsapp.com/channel/0029VaeEdz5B4hdXFDsiE30M Apply Now Apply directly via email Auto Apply Register for automated application Save Job Save this job for later Job Highlights Not specified Not specified Competitive Closing: August 31, 2026 13 days left Other Jobs Accounts Assistant New Posted: August 17, 2026 View Nursing Midwife New Posted: August 17, 2026 View Stevedore New Posted: August 17, 2026 View Senior Lecturer In Business Administration New Posted: August 17, 2026 View Group Chief Executive Officer New Posted: August 17, 2026 View Apply Apply directly via email Auto Apply Register for automated application Jobs Return to jobs list Mvungi Automated Job Application System by ICTech Computer Solutions. Helping Malawians reach opportunities with ease and dignity. Contact Us +265 882 659 516 info@ictechmw.com Blantyre, Malawi Follow Us Follow us on Facebook Follow us on X Subscribe to our YouTube channel Chat with us on WhatsApp Subscribe Subscribe Subscribe to our newsletter Get our latest updates and tips straight to your inbox! © 2026 Mvungi | All Rights Reserved. Developed by ICTech Computer Solutions Back to Top Scroll to Top ## Requirements Apply by email: careers@musandi.de ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.