# Freight Forwarding Operations Supervisor – Declaration M/F Job AGL Nairobi, Kenya

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Company: AGL Nairobi, Kenya

Category: Manufacturing, Transport & Logistics

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-06

Expires: 2026-09-20

## Job Description

### Key Responsibilities

Acknowledge Receipt & Pre-Declaration Review

- Acknowledge receipt of full sets of documents/files from IFFOS Operators.

- Confirm the validity and completeness of clearance documents (pre-declaration check).

- Allocate files to declarants for timely entry submission.

- Liaise with the Team Leader, IFFOS Operators, and Operations Supervisor to confirm the appropriateness of documents and request any missing or additional information.

- Ensure declarants carry out accurate and timely declarations in the iCMS system.

- Ensure entries are updated in SPOT and WAY.

- All PGA-CDs must be submitted in the TFP system in a timely manner. Once entries are paid, confirm that KEBS-CD and all other PA-CDs are fully submitted in TFP and shared with the team for clearance processing.

Customs Entry Lodgment & Work Distribution

- Lodge customs entries in the iCMS system.

- Ensure fair and balanced allocation of files among declarants.

- Ensure each declarant meets the daily KPI target of 100 lines per day.

Continuous Monitoring & Follow-Up

- Ensure declarants constantly check TFP and iCMS systems to monitor passing entries and permit approvals.

- Promptly respond to any rejected entries or permits.

- Escalate issues for support when necessary to avoid delays

Support & Coordination

- Support the Team Leader, Supervisor, and Port Operators with any inquiries or customs rejections.

- Provide clarification and guidance on customs documentation, duties, requirements, and regulations.

Query Resolution & Escalation

- Handle customs queries in coordination with the Supervisor.

- Escalate unresolved issues to the Managers within 24 hours.

- Make physical interventions at relevant offices/ports where necessary to ensure resolution.

Reporting & Monitoring

- Share the Job Allocation Report daily.

- Ensure each declarant submits their Daily Activity Report without fail.

Duty and Tax Projection

- Perform duty and other tax projections accurately and in a timely manner to support smooth entry processing and planning& bond projection

Profile

- Diploma in C & F or related field

- ICMS training

- East African Freight Forwarding Practicing Certificate will be an added advantage.

- 5 years’ experience in a busy logistics’/ freight forwarding industry.

### How to Apply

Click Here to Apply

## Apply

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