# Finance Systems Functional Support NGO Job CARE Nairobi, Kenya

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Company: CARE Nairobi, Kenya

Category: NGO, Non-Profit & Development

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-07

Expires: 2026-09-21

## Job Description

### JOB SUMMARY

- The FINANCE SYSTEMS FUNCTIONAL SUPPORT, also known as a Subject Matter Expert (SME) or Power User, is an individual with advanced knowledge and expertise in Finance. This role operates at the Tier 2 support level, focusing on the operational use of Oracle Financial Applications. The position supports strategy execution, ensures process compliance, and provides expert-level assistance to end users while partnering with Oracle technology teams to deliver operational excellence.

### Key Responsibilities

Process Execution & Compliance

- Support the execution of strategies defined by the Finance Global Process Owner.

- Understand and apply detailed requirements, policies, and practices within Finance to ensure process compliance across the organization.

Deployment & Training 

- Provide Tier 2 support for end-users, addressing specific questions, issues, and requests related to Oracle Financial Applications.

- Guide users through steps to solve problems with the use of system functionalities, ensuring minimal disruption to operations.

Technology Partnership & Continuous Improvement

- Work with Oracle Technology teams to define and operate end-to-end solutions.

- Participate in User Acceptance Testing (UAT) for new processes and releases.

- Identify and escalate complex or unresolved issues to higher-tier technical support.

- Monitor performance, results, and trends within the finance functional area and suggest continuous improvement initiatives.

### Required Qualifications

- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field, or equivalent combination of education and work experience.

- 2–4 years of professional experience in a Finance role.

- Strong organizational and time management skills.

- Strong understanding of financial processes and accounting principles.

- Proficiency in Microsoft Office Suite and finance systems (SAP, PeopleSoft).

- Excellent analytical and problem-solving abilities.

- Strong written and verbal communication skills to interact with both business and technical teams.

### Preferred Qualifications

- Advanced coursework or certification in Finance, Accounting, or Oracle Financial Systems.

- Previous experience with Oracle Financial ERP Systems.

### How to Apply

Click Here to Apply

## Apply

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