# Finance and Support Services Director Canonical URL: https://primejobalerts.com/jobs/finance-and-support-services-director Company: World Vision Category: Accounting Location: Zambia, Lusaka Work type: Full-time Work arrangement: On-site Published: 2026-08-05 Expires: 2026-09-19 ## Job Description With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! ### Employee Contract Type Local – Fixed Term Employee (Fixed Term) ### Job Description Leadership, Capacity Development and Strategic Partnering - Provide strong, positive and values-based leadership to Finance and Support Services teams, ensuring competent and motivated staff are recruited, developed and retained. - Coordinate professional development, orientation, coaching, learning plans and succession planning across finance and support functions, including grants management, risk management, data analytics, data modelling, reporting and leadership. - Model Christ-centred servant leadership and support the spiritual and professional development of team members. - Actively participate in National Office Senior Leadership Team meetings and relevant strategic regional forums. - Support the National Director, Operations and non-finance teams to interpret financial information and understand their financial management responsibilities. - Ensure Partnership finance policies and procedures are understood by senior management, operations and technical teams, communities and local partners, as appropriate. - Build strong internal and external networks across National Offices, Support Offices, Partnership entities, NGOs, financial institutions and communities. - Promote shared resource networks and effective collaboration with Global Financial Solutions and Shared Services. Stewardship – Cost Efficiency and Effectiveness - Ensure effective cost-efficiency and cost-effectiveness measures are in place, implemented and regularly monitored. - Provide cost analysis, promote benchmarking and recommend practical actions to improve resource utilization at all levels. - Ensure Supply Chain collaboration with other departments to strengthen procurement and payment policies and procedures for goods and services. Grants Financial Management, Risk and Compliance - Provide overall leadership and oversight of the grants finance portfolio, including government, multilateral and private non-sponsorship funding. - Minimize the overall grants portfolio at risk through effective monitoring, compliance oversight and timely corrective action. - Ensure 100% Labour Distribution Report compliance and timely reconciliation. - Ensure 100% Blocked Party Screening compliance and timely clearance of possible hit matches. - Support Operations to maintain grant spending and burn rates within acceptable limits. - Strengthen the financial management capacity of partners and sub-grantees. - Ensure fair and adequate support cost recovery from all funding sources and timely reallocation where grant restrictions or caps apply. - Ensure acceptable support costs are built into new grant proposals and contribute to competitive, winning resource acquisition proposals. - Oversee grants cash and liquidity management and ensure compliance with donor regulations and grant agreements. - Ensure timely submission of accurate donor financial reports to Support Offices and donors. Financial Planning, Budgeting and Control - Advise the National Director and senior leaders on strategic resource acquisition and allocation in line with Partnership guidance and approvals. - Coordinate the annual planning and budgeting process and provide technical support to ensure global and regional requirements are met. - Review budget alignment across the National Office, projects, grants, MyPBAS and Support Offices. - Monitor National Office budgets, cash flow and project funding and provide timely, relevant information to budget managers in collaboration with Operations. - Contribute to the development of National Office strategic direction and priorities. Fiscal Accounting, Compliance, Monitoring and Reporting - Design and manage systems, policies and procedures that provide appropriate security and control over World Vision assets, resources and operations. - Coordinate timely, accurate and complete financial reporting to the Partnership and internal users. - Define, implement and monitor efficient and effective internal controls. - Ensure adherence to Partnership policies, procedures and guidelines, including grant compliance, planning and budgeting, year-end closing, carry-forward, accounting and reporting. - Coordinate timely and accurate submission of financial reports in the Field Financial Reporting database. - Provide regular analysis of cluster, area programme and grant financial reports and timely feedback to managers for decision-making. - Ensure Field Financial Reports are reviewed by Operations, management and leadership at head office and cluster level. - Ensure Finance staff regularly visit programmes and projects to monitor accountability, follow up audit recommendations and provide support. Risk Management and Audit Performance - Ensure appropriate financial systems and controls are in place to minimize finance audit risks at National Office and project levels. - Coordinate timely management responses to finance audits and ensure finance-related audit recommendations are implemented at all levels. - Evaluate existing controls and provide practical feedback to management on their effectiveness and efficiency. - Strengthen risk mitigation and business continuity planning. - Implement anti-corruption and fraud prevention strategies to ensure organizational resources are used for their intended purpose. - Identify, monitor and manage financial risks. Leadership to Global Technology and Digital Solutions - Provide leadership and oversight to ensure high-quality GTD services across the National Office and programmes. - Improve office and Programme connectivity and support reliable access to key business applications, including Horizon, IMPAQ, Sun6 and sponsorship systems. - Facilitate the development, review and implementation of computer usage, information security and technology policies. - Ensure IT security, data integrity and disaster preparedness plans are updated to reflect emerging technologies, trends and threats. Leadership to Security, Fleet Management and Administration - Ensure staff, assets and facilities are safe, secure, well maintained and fit for purpose. - Oversee facilities services and maintenance to ensure they meet operational and regulatory requirements. - Lead the negotiation, implementation, monitoring and reporting of relevant service level agreements for cleaning, travel, security, accommodation, garages, taxis and other administrative services. - Ensure quality hospitality services are provided to staff and partners. - Provide leadership to Fleet Management and Administration teams to deliver timely, professional, technology-enabled and cost-effective services to the National Office and programmes. - Ensure fleet policies, guidelines and procedures support ministry needs, cost efficiency, compliance and safety. Leadership to Supply Chain Management - Provide strategic leadership to the Supply Chain Management team, ensuring procurement of organizational resources is effective, efficient, economical and compliant. - Strengthen collaboration between Supply Chain, Finance, Operations and other functions to improve procurement planning, service quality and accountability. Qualifications: Education/Knowledge/Technical Skills and Experience - Bachelor’s degree in accounting, Finance, Business Administration or a related field. - MBA in Finance, MSc in Finance, Accounting or Auditing is preferred. - Professional qualification such as ACCA, CIMA, CPA, CISA, CA Zambia or equivalent is preferred. - Minimum of ten years’ supervisory experience in finance and accounting. - Experience managing statutory, donor and internal audit processes. - At least five years’ experience in the NGO sector, including management of multiple donor funds and donor reporting requirements. - Demonstrated proficiency in computerized accounting systems, preferably SAP. - Strong knowledge of ethics, compliance and internal control requirements. - Experience in budget monitoring and systems development. - Experience using SunSystems accounting package is an added advantage. - Strong experience in financial management, analysis and reporting. - Experience managing donor relationships and donor financial reporting. - Strong planning, organizational and follow-through skills. - Ability to build and maintain effective working relationships with staff at all levels, partners and external stakeholders. - Knowledge of major donors and their regulations. - Ability to engage strategically and build relationships with bilateral and multilateral donors, partners, corporates and high-net-worth individuals. ### Other Competencies/Attributes - Demonstrated leadership capability and a strong track record of managing high-performing teams. - Committed Christian, able to work respectfully across denominational diversity. - Strong understanding of World Vision’s Core Values and Mission Statement. - Strong analytical, problem-solving and decision-making skills. - Excellent written and spoken English, with the ability to present information clearly and concisely to diverse audiences. - Ability to establish, maintain and strengthen finance systems, records and filing processes. - Ability to prioritize own work and the work of others to meet tight deadlines. - Willingness to perform other duties as required. ### Working Environment / Conditions - The position requires the ability and willingness to travel up to 25% of the time. ### Applicant Types Accepted Local Applicants Only ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.