F&B Supervisor Job Hemingways Collection

Job description

Hospitality Jobs, Hemingways Collection Jobs. Responsible for supervising food and beverage operations, coordinating service staff,, managing stock, handling guest concerns, and ensuring excellent customer experiences. Requires a Diploma or Degree in Hospitality Management, Food and Beverage Service, or a related field, with at least 5 years of experience in food and beverage operations. This is a full-time, on-site position based in Nairobi.

Key Responsibilities

• Supervise dally restaurant and outlet operations.
• Ensure exceptional guest experiences and handle guest feedback professionally.
• Lead, train, coach, and motivate F&B team members
• Monitor service standards, outlet setup, cleanliness, and compliance with SOPs.
• Control costs, breakages, Inventory, and overtime while meeting budget targets.
• Manage reservations, seating arrangements, and outlet opening/closing procedures.
• Maintain health, safety, and bygiene standards.

Qualifications

• Diploma or Degree in Hospitality/Hotel Management or equivalent.
• HACCP, Train-the-Trainer or related certifications will be an added advantage.

Experience

• Five (5) years F&B experience in 5-star hotel, with at least 2 years in a supervisory role within a luxury hospitality environment.
• Experience working with diverse and multicultural teams

Skills

• Strong leadership and customer service skills.
• Knowledge of Micros POS systems.
• Basic financial and cost control knowledge.
• Good written & oral communication skills
• Proficiency in Microsoft Office

How to Apply

CV’s to be sent to recruitment@hemingways.co 

Requirements

Apply by email: recruitment@hemingways.co