# Face-To-Face Fundraiser NGO Job MSF Canonical URL: https://primejobalerts.com/jobs/face-to-face-fundraiser-ngo-job-msf Company: MSF Category: NGO, Non-Profit & Development Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-10-01 Expires: 2026-11-15 ## Job Description Project Management Jobs. MSF Jobs. Face-to-Face Fundraiser engaging the public at deployment sites and securing regular monthly giving commitments for MSF’s humanitarian mission, requiring a diploma or equivalent, fluency in English and Swahili and minimum 1 year relevant experience in sales, customer engagement or fundraising, in an NGO humanitarian environment, on-site role. ### Tasks & Responsibilities Public Engagement & Donor Acquisition - Approach and engage members of the public at assigned deployment sites in a warm, professional and informed manner. - Deliver compelling and accurate narratives about MSF’s humanitarian mission, current programmes and emergency responses in Eastern Africa and beyond, including health crises, conflict zones and outbreak responses. - Create awareness of MSF’s work among individuals who may not be familiar with the organisation or its operations. - Listen to prospective donors, answer questions accurately, handle objections professionally and invite interested individuals to make a regular monthly giving commitment or single gift. - Process donor sign-ups using only MSF-approved forms or digital tools and approved donation channels. - Meet agreed daily Key Performance Indicators (KPIs) for donor sign-ups and quality of engagement. Donor Data, Quality & Follow-up - Capture and record donor information, consent and other required details in line with MSF donor management and data protection protocols. - Ensure all information submitted through approved sign-up tools is complete, accurate and legible. - Identify and appropriately refer donor enquiries, complaints or requests that cannot be resolved within the scope of the role. - Provide timely feedback on recurring donor questions, objections, public perceptions and field-level learning to the supervisor. Team Participation & Field Operations - Work as part of the four-person F2F pilot team and contribute to a positive, target-driven and collaborative team environment. - Attend and actively participate in all required training sessions, briefings, coaching sessions and debrief meetings. - Follow the agreed deployment schedule and field procedures, including the structured Friday, Saturday and Sunday working pattern during the pilot. - Maintain professional conduct, appropriate MSF visibility and a safe and respectful presence at all assigned locations. - Report daily activity, donor sign-ups, contacts, challenges and any incidents through the required reporting tools. OTHER RESPONSIBILITIES - Maintaining honest, transparent, and respectful conduct in all donor interactions. - Never making false or exaggerated claims about MSF’s work to secure a donation. - Handling donor personal data responsibly and in accordance with applicable data protection legislation and MSF procedures. - Immediately reporting any safeguarding concerns, complaints, misconduct or other serious incidents to the supervisor. - Embed duty of care principles into all initiatives Qualifications Education - Minimum qualification of a Diploma or equivalent. - Fluency in English and Swahili; additional languages are an asset. Experience - A minimum of 1-year relevant experience - Prior experience in sales, customer engagement, fundraising or community outreach is a priority. The vacancy closing date is: 07thOctober 2026. ### How to Apply Click Here to Apply ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.