Dispatch Clerk
National Breweries Plc
Job description
JOB ADVERTISEMENT: DISPATCH CLERK
Location: Lusaka, Zambia
Department
Sales & Distribution
Reports To
Sales and Distribution Supervisor
Company
National Breweries Plc
ABOUT THE ROLE
We are looking for a highly organized and detail-oriented Dispatch Clerk to coordinate the efficient dispatch of products, maintain accurate dispatch records, support loading and invoicing processes, and ensure timely product deliveries. The successful candidate will play a critical role in supporting the distribution function by coordinating vehicle dispatches, generating reports, and ensuring all dispatch activities comply with company procedures and quality standards.
KEY RESPONSIBILITIES
- Prepare and process dispatch documentation, including delivery notes, dispatch schedules, invoices, and transport records.
- Coordinate the loading and dispatch of products to customers, distributors, and other destinations according to approved schedules.
- Verify quantities, product specifications, and the condition of goods before dispatch to ensure accuracy and prevent losses.
- Generate daily dispatch, loading, delivery, and market performance reports.
- Prepare loading plans and support invoicing activities.
- Maintain accurate dispatch records and ensure all documentation is properly filed and accessible.
- Monitor stock movement and report discrepancies, shortages, damages, or variances to the supervisor.
- Liaise with warehouse, sales, and transport teams to facilitate efficient deliveries.
- Track vehicle departures and deliveries and communicate dispatch status updates to relevant stakeholders.
- Receive, verify, file, and reconcile proof of delivery (POD) documents against dispatch records.
- Ensure all dispatched products meet company quality standards and customer requirements.
- Adhere to health, safety, and company operational procedures during loading and dispatch activities.
- Maintain a clean, organized, and efficient dispatch office and filing system.
- Perform any other duties assigned by management within the scope of the role.
MINIMUM QUALIFICATIONS
- Grade 12 School Certificate.
- Diploma in Logistics, Supply Chain Management, Business Administration, Transport Management, or a related field will be an added advantage.
EXPERIENCE
- Minimum of 2 years’ work experience in a dispatch, logistics, warehouse, or distribution environment.
- At least 2 years’ experience in an FMCG environment.
- Experience with dispatch documentation, invoicing, stock control, and transport coordination.
COMPETENCIES AND SKILLS
- Strong organizational and record-keeping skills.
- High level of accuracy and attention to detail.
- Good communication and interpersonal skills.
- Ability to work under pressure and meet strict deadlines.
- Strong analytical and problem-solving skills.
- Computer literacy with proficiency in Microsoft Excel and other business systems.
- Ability to coordinate multiple tasks simultaneously.
- Integrity, accountability, and professionalism in handling stock and documentation.
- Strong teamwork and customer service orientation.
WHAT WE OFFER
- Competitive remuneration package.
- Opportunity to work in a fast-paced FMCG environment.
- Professional growth and career development opportunities.
- Exposure to modern logistics and distribution practices.
APPLICATION PROCESS
Interested candidates who meet the above requirements should submit their application letter, detailed CV, and copies of relevant qualifications to:
Email: recruitment@natbrew.co.zm
Email Subject: Dispatch Clerk
Application Deadline: 30 October 2027
Female candidates are encouraged to apply. Only shortlisted candidates will be contacted.
National Breweries Plc
Plot 1609/10 Sheki Sheki Road, Lusaka, Zambia