# Director – IT, Networks, Servers & Telecom Job Centum

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Company: Centum

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-11-13

Expires: 2026-12-28

## Job Description

IT Jobs, Centum Jobs. Responsible for overseeing IT infrastructure, networks, servers, and telecommunications systems, ensuring system security and reliability, and leading technical teams. Requires a degree in Information Technology, Computer Science, Telecommunications, or a related field. This is a full-time, on-site position based in Nairobi,

### Key Responsibilities

- Develop and execute the enterprise infrastructure, network and telecommunications strategy aligned to business objectives.

- Lead the design, implementation and management of network, server, cloud and telecommunications environments across multiple sites.

- Ensure high availability, performance and reliability of critical technology infrastructure supporting contact centre operations.

- Drive infrastructure modernization, cloud adoption and technology transformation initiatives.

- Lead cybersecurity, disaster recovery and business continuity programs to safeguard business operations.

- Establish and maintain infrastructure governance, standards, policies and compliance frameworks.

- Manage strategic relationships with telecom providers, technology vendors and managed service partners.

- Oversee infrastructure capacity planning to support business growth, client onboarding and operational scalability.

- Monitor technology performance, service levels and operational risks, implementing continuous improvement initiatives where required.

- Lead and develop high-performing infrastructure, network and telecommunications teams.

Qualifications

- Bachelor’s degree in information technology, Computer Science, Telecommunications Engineering, Electrical Engineering or a related discipline.

- Bachelor’s degree in information technology, Computer Science, Telecommunications Engineering, Electrical Engineering or a related discipline.

- Professional certifications such as Cisco (CCNP/CCIE), Microsoft Azure, AWS, ITIL, CISSP, CISM, VMware, Huawei or equivalent industry certifications are desirable.

- Minimum of 10 years’ experience in IT infrastructure, networks, telecommunications or technology operations, with at least 5 years in a senior leadership role.

- Proven experience leading enterprise-scale network, server, cloud and telecommunications environments within a contact centre, BPO, telecommunications or similarly complex operational environment.

- Strong expertise in enterprise networking, voice infrastructure, cloud technologies, data centres, servers and cybersecurity.

- Demonstrated success delivering large-scale infrastructure transformation and modernization initiatives.

- Experience managing technology vendors, service providers and complex technology contracts.

### How to Apply

Click here to apply

## Apply

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