# Digital Lending Manager Job NCBA Group

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Company: NCBA Group

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-22

Expires: 2026-11-06

## Job Description

Banking Jobs, NCBA Group Jobs. Digital Lending Manager oversees digital lending products, drives user acquisition, manages portfolio risk, and enhances automated lending, requires 8 years’ work experience in a financial services environment handling Marketing, PR or Business Development responsibilities.

Job Purpose Statement

- Digital Lending Manager oversees the end-to-end execution, development, and performance of Retail Digital lending products delivered via Omni-channel platform.

- The purpose of this role is to deliver best in class route to market and commercial sales solutions for all new digital lending products / enhancements.

- The role is responsible for e2e customer journeys from ideation to commercialization: conceiving, designing, developing, and deploying the Go-To-Market plans; route to market selection, channel focus, trade marketing support, collateral design, picture of success toolkits and commercial terms for digital lending products and services in collaboration with all lending stakeholders

- They are responsible for driving user acquisition, ensuring regulatory compliance managing portfolio risk, and enhancing customer experience through automated lending processes

- They partner with the relevant internal stakeholders to understand customer behavior and thus achieve Retention focused cross-selling models, revenue management plans, customer information management tools, loyalty and rewards programs as well as Customer Value Proposition

- The role holder is responsible for funded revenue growth & retention and set portifolio criteria (FID, PAR and NPL) targets.

- NCBA Go Getters are forward‑thinking, data‑driven problem solvers with a proven track record in fast‑paced digital transformation environments, able to navigate ambiguity, influence stakeholders, and deliver under demanding timelines. 

Ideal Job Specifications

### Academia and Professional Certifications

- University degree Upper Second or Equivalent

- Relevant professional qualification in Marketing would be an advantage.

### Experience

- 8 years’ work experience in a financial services environment handling Marketing, PR or Business Development responsibilities. Prior experience in the development of Retention programs would be preferred.

### How to Apply

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## Apply

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