# Digital Community Officer Job Limlak Sacco Limuru, Kenya

Canonical URL: https://primejobalerts.com/jobs/digital-community-officer-job-limlak-sacco-limuru-kenya

Company: Limlak Sacco Limuru, Kenya

Category: Administration & Office Support

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-24

Expires: 2026-10-08

## Job Description

Limlak Sacco is looking for a qualified and dynamic Digital Community Officer to manage and grow the Sacco’s online presence, engage members across digital platforms, and support the institution’s digital transformation initiatives.

### Key Responsibilities

- Manage and grow the Sacco’s presence across social media platforms (Facebook, Twitter/X, Instagram, LinkedIn, TikTok, etc.)

- Develop and implement a digital content calendar aligned with the Sacco’s communication and marketing strategy

- Create engaging content (posts, graphics, videos, and articles) to promote the Sacco’s products and services

- Monitor, respond to, and manage member queries, comments, and feedback across digital channels in a timely manner

- Track and report on social media and digital engagement metrics, providing insights for improvement

- Support the onboarding and education of members on digital banking channels (Mobile App, USSD, etc.)

- Collaborate with marketing, IT, and customer service teams to ensure a consistent brand voice across all digital touchpoints

- Identify and escalate digital risks, complaints, or reputational issues promptly

- Stay updated on digital trends and recommend innovative ways to enhance member engagement

- Support digital campaigns for member recruitment, product uptake, and financial literacy

Qualifications & Experience

- Diploma/Degree in ICT, Digital Marketing, Communications, Marketing or a related field

- At least 2 years’ experience in social media/digital community management, preferably in a financial services or Sacco environment

- Strong understanding of social media platforms, analytics tools, and content creation

- Excellent written and verbal communication skills

- Creativity, initiative and strong customer-service skills.

- Basic graphic design/video editing skills is an added advantage

### How to Apply

Click Here to Apply

## Apply

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