DFS Business Development Manager at KCB Bank Tanzania

Job description

Location: Dar es Salaam, Tanzania Job Description 1. Drive DFS Business Growth Develop and execute area-specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Dar es Salaam. 2. Expand Mobile and Internet Banking Adoption Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage. 3. Grow Merchant Acquiring Business Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage. 4. Develop Agency Banking Network Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth. 5. Build Strategic Partnerships Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption. 6. Market Intelligence and Opportunity Identification Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies. 7. Manage Sales Pipeline and Business Development Activities Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products. 8. Monitor Performance and Deliver Growth Targets Track key performance indicators (KPIs), including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation. 9. Coordinate Cross-Functional Execution Work closely with business segments, operations, technology, risk and compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions. Minimum Position Qualification Requirements Academic & Professional Qualifications Education: Bachelor’s degree. Required field: Banking, Finance, or an equivalent qualification. Professional qualification: Merchant acquiring and card background is an added advantage. Master’s Degree: Business Administration is an added advantage. Work Experience Minimum of 4 years of relevant work experience. Need Types RQ: Required. AA: Added Advantage. Job Information Job Identification: 6492 Job Category: Management Posting Date: 24 August 2026, 08:26 PM Application Deadline: 7 September 2026, 08:00 PM Degree Level: Bachelor’s Degree Job Schedule: Full-time Location: Dar es Salaam, Tanzania How to Apply Click Apply Now on the employer's recruitment portal to submit your application.