Debtors Team Leader

Job description

Background STADIO is a multi-campus higher education institution with a national footprint, as well as hosting several student support centres in South Africa and Namibia. STADIO endeavours to widen access to top quality higher education and highlight the importance of equipping graduates with accredited qualifications that are recognised by industry. STADIO offers a variety of academic and career-focused undergraduate and postgraduate qualifications through both contact and distance learning modes of delivery. STADIO is a comprehensive private higher education institution, consisting of the following academic schools: Administration and managementEngineering and architectureCommerceEducationFashion, arts and designInformation technologyLawPolicing and law enforcement STADIO Higher Education is inviting applications for the position of: Debtors Team Leader Purpose: The Debtors Team Leader manages the debtors department at the Centurion Campus on a day-to-day basis, including student accounts, billing, collections, refunds, financial clearances and reconciliations, and leads and develops the debtors team, with analytical reporting and reconciliations provided to the Campus Accountant for review. Key roles and responsibilities: Day-to-day management of the debtors department, which includes but is not limited to: Team leadership and management: Performance management and staff development of the debtor’s teamControl, manage and improve the debtor’s policies and proceduresDirect liaison link in respect of debtors between finance and other departmentsAdditional ad hoc dutiesStudent accounts and queries: QDesk, call logs and walk-in queriesFirst-line debtor query escalations (student/account payer/parent/social media, etc)Student account creation and relation changes on Unit 4Student transaction movements between different cost centres & incorrect accountsBilling, payments and refunds: Billing and subsequent reconciliationsStatement run processCredit notes and ancillary feesDebit orders and payment plansDebtor refunds Unallocated deposits and liaising with bankDiscounts, bursaries, and all other exempt costsDebt Collection: Additional calling of arrear debt/debt collectionOther debt collection initiativesTrade debtor managementCollaboratorsWrite-offs and bad debts RegistrationStatus and financial clearance: Deregistrations/withdrawals/cancellationsBlocking and unblocking of resultsFinancial clearance, where applicable reporting and auditAnalytical reporting and reconciliations to be provided to the accountant for subsequent reviewAssist with internal and external audit

Requirements

Minimum requirements: Minimum 3 years' experience in debtors collections, preferably in educationSolid understanding of basic accounting principlesHigh degree of accuracy and attention to detailExperience in operating Excel spreadsheets and using accounting softwareQualifications: A minimum of an NQF 6 in a relevant fieldKey attributes of candidate: Honest, reliable, and willing to adapt to a growing departmentAbility to work well under pressure and within a teamAbility to communicate effectivelyExcellent time management and multitasking skillsAbility to cope with changeAbility to work in a competitive environmentAbility to deliver excellent customer serviceService deliveryWritten and verbal communication skillsAssumption date: 01 January 2027 Applications: Candidates wishing to apply for the position are required to: Submit a letter of motivation, concisely detailing interest in and individual suitability for the position.Submit a concise CV without attachments.Clearly indicate which position applying for in the header of the email: Reference: Name_Surname_CENDTL1Applications must be submitted by email to: [[centurion-recruitment@stadio.ac.za]]All applications will be treated as highly confidential. STADIO higher education reserves the right to not fill this position. Should you not hear from STADIO within two weeks of the closing date, please consider your application unsuccessful. In terms of the company policy for appointments and promotions, preference will be given to candidates who will enhance the diversity of the team and contribute to employment equity within the company provided that the competencies and minimum requirements for the position have been met.