# Customer Success Engineer (CSE)

Canonical URL: https://primejobalerts.com/jobs/customer-success-engineer-cse

Company: Streamline Health Tech

Category: Information & Communication Technology

Location: Uganda, Kampala

Work type: Full-time

Work arrangement: On-site

Published: 2026-07-20

Expires: 2026-07-30

## Job Description

Requirements

- Recently completed BSc. in Information Technology, Computer Science, Business Computing or related fields.

- Ability to troubleshoot technical issues and communicate solutions clearly

- Strong interpersonal and client management skills

- Relevant Certifications or experience in similar roles for 1-2 years is an added advantage

- Very agile with ability to work with poor-resourced environments.

Responsibilities

- Lead technical onboarding and implementation for new customers

- Configure and customize the Streamline platform based on client needs

- Troubleshoot technical issues and provide timely resolutions

- Train users and administrators on system usage

- Monitor system usage and proactively identify adoption gaps

- Collaborate with Account Managers to support renewals and expansions

- Work with product and engineering teams to escalate bugs and suggest improvements

- Maintain documentation, FAQs, and technical guides for clients

## Requirements

Education: Bachelor's degree
Experience: 2 years
Languages: English

## Apply

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