# Customer Service Care Officer Canonical URL: https://primejobalerts.com/jobs/customer-service-care-officer Company: Private Category: Administration & Office Support Location: Malawi Work type: Full-time Work arrangement: On-site Published: 2026-08-13 Expires: 2026-08-17 ## Job Description Home About Contact Jobs Blogs Login Home About Contact Jobs Blogs Login Home Jobs Customer Service Care Officer Customer Service Care Officer Posted on August 13, 2026 | Job ID: 3389 Application Deadline: 4 days left ### Job Description ACANCY ANNOUNCEMENT@ GIRAFFE POWA LIMITEDPOSITION: CUSTOMER SERVICE CARE OFFICERLocation: LilongweOVERVIEWGiraffe Powa Limited is inviting applications from suitably qualified candidates for the position of Customer Service Care Officer.KEY REQUIREMENTSMinimum of a secondary school certificate; a diploma or certificate in Customer Service, Business Administration, or a related field is an added advantage.Previous experience in customer service is preferred.Must have accounting experience.Excellent communication and interpersonal skills.Strong problem-solving and conflict-resolution abilities.Good computer literacy and proficiency in Microsoft Office applications.Ability to work under pressure and as part of a team.Positive attitude and commitment to delivering outstanding customer service.KEY RESPONSIBILITIESWelcome and assist customers in a professional and friendly manner.Respond to customer inquiries via phone, email, or in person.Resolve customer complaints promptly and effectively.Maintain accurate customer records and update databases.Provide information about products and services.Escalate complex issues to the appropriate department when necessary.Follow up with customers to ensure satisfaction.Perform other customer service-related duties as assigned.HOW TO APPLYInterested candidates should send their CV, application letter and relevant documents to:By Post:The Human Resource OfficerP.O Box 14Lilongwe 3, MalawiBy Email: giraffepowermw@gmail.comOr drop your documents at our offices.Contact Number: 0994215371Application Deadline: 17th August 2026 Apply Now Apply directly via email Auto Apply Register for automated application Save Job Save this job for later Job Highlights Not specified Not specified Competitive Closing: August 18, 2026 4 days left Other Jobs Secondary School Teacher New Posted: August 13, 2026 View Customer Support Officer New Posted: August 13, 2026 View Regional Supervisor New Posted: August 13, 2026 View Qualitative Health Researcher New Posted: August 13, 2026 View Project Coordinator New Posted: August 13, 2026 View Apply Apply directly via email Auto Apply Register for automated application Jobs Return to jobs list Mvungi Automated Job Application System by ICTech Computer Solutions. Helping Malawians reach opportunities with ease and dignity. Contact Us +265 882 659 516 info@ictechmw.com Blantyre, Malawi Follow Us Follow us on Facebook Follow us on X Subscribe to our YouTube channel Chat with us on WhatsApp Subscribe Subscribe Subscribe to our newsletter Get our latest updates and tips straight to your inbox! © 2026 Mvungi | All Rights Reserved. Developed by ICTech Computer Solutions Back to Top Scroll to Top ## Requirements Apply by email: giraffepowermw@gmail.com ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.