# Customer Relationship Assistant Manager Canonical URL: https://primejobalerts.com/jobs/customer-relationship-assistant-manager Company: NTEMBA24 Category: Administration & Office Support Location: Zambia, Lusaka Work type: Full-time Work arrangement: On-site Published: 2026-09-04 Expires: 2026-09-11 ## Job Description ### WE ARE HIRING!! ### CUSTOMER RELATIONSHIP ASSISTANT MANAGER Company: NTEMBA24 Department: Retail & Marketing Location: Lusaka, Zambia Employment Type: Full-Time Reports To: Customer Relationship Manager Supervises: CRM Coordinators & CRM Assistants ### ABOUT NTEMBA24 NTEMBA24 is a growing fashion retail business focused on great quality, best price and exceptional customer experience. We are looking for a proactive, organised and performance-driven CRM Assistant Manager to support the CRM Manager in managing daily CRM operations, customer engagement, loyalty and retention activities. ### REQUIREMENTS - Minimum Diploma in Marketing, Business Management, Customer Relationship Management, Communications or related field. - Experience in CRM, customer service, sales, retail or call-centre operations. - Previous supervisory or team leadership experience is an advantage. - Good understanding of WhatsApp Business, CRM systems and customer data management. - Strong communication and interpersonal skills. - Strong analytical, organisational and problem-solving abilities. - Ability to manage KPIs, deadlines and team performance. - Customer-focused, disciplined and highly accountable. ### WHO WE ARE LOOKING FOR We are looking for someone who is hands-on, disciplined, customer-focused and strong in team coordination, with the ability to turn CRM strategy into consistent daily execution. ### APPLICATION ### Send your CV and cover letter to hr@ntemba24.org Closing Date: September 11, 2026 Only shortlisted candidates will be contacted. ## Requirements Apply by email: hr@ntemba24.org ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.