Credit Assistant – Recovery Job Sheria DT Sacco
Sheria DT Sacco
Job description
Accounting Jobs, Sheria DT Sacco Jobs. Responsible for following up on overdue loans, maintaining recovery records, and ensuring compliance with debt collection policies. Requires a Diploma or Bachelor’s Degree in Finance, Accounting, Business, or a related field, with at least 1–2 years of experience in credit control, debt recovery, or lending, preferably in a SACCO or financial institution. This is a full-time, on-site position based in Nairobi
Position Purpose
Contact members with non-performing loan accounts (Substandard, Doubtful and Loss) and inform them of their debt and available repayment options.
Key Responsibilities
- Locate and contact members regarding overdue loan accounts through phone, email and other communication channels.
- Negotiate suitable repayment plans based on members’ financial situations.
- Advise members on available payment options and recovery processes.
- Maintain and update delinquent member records and communication logs.
- Prepare and issue debt recovery notices and correspondence.
- Engage guarantors on defaulted guaranteed liabilities.
- Write to employers, debt collectors and lawyers where recovery action is required.
- Liaise with Loan Recoveries and Monitoring Officers on debt recovery matters.
- Prepare statements for lawyers, auctioneers, credit reference bureaus and debt collectors.
- Perform any other duties assigned from time to time.
Skills & Competencies
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Data entry proficiency.
- Computer literacy.
- Basic mathematics and financial skills.
Qualifications
- Diploma in Business Management, Cooperative Management, Supply Chain Management, Sales & Marketing, Credit Management or a related field.
- CPA Part I will be an added advantage.
- Experience in debt collection or a credit environment will be an added advantage.
- Professional qualifications will be an added advantage.