# Corporate Relationship Officer Job Bank of Africa, Nairobi, Kenya

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Company: Bank of Africa, Nairobi, Kenya

Category: Banking & Financial Services

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-04

Expires: 2026-09-18

## Job Description

### Responsibilities and Accountabilities

- Credit Application file set up and follow up.

- Collect and analyze customers or prospect financial statements and other documents.

- Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.

- Sets up dashboards on commercial performance and risk on customers, and timely reporting of downgraded situations to the Relationship Manager.

- Provides performance dashboards to the Relationship manager including business opportunities that contribute to the overall growth of the portfolio.

- Identify opportunities to cross sell the Bank’s various products.

- Shadowing the Relationship Manager in managing the portfolio.

- Analysis of the real needs of customer and checks consistency of requested and proposed facilities.

- Ensures retention of clients while enriching and updating prospect databases.

- Identify opportunities to meet customer needs and for cross sell.

- Follow up on customer complaint/s and ensures delivery within Service Level Agreements and procedures.

- Counterparty Risk Contribution: Updates time schedules of customer files: KYC information, call reports, maturities, completion of security documentation, insurances, rates and loan instalment arrears.

- End to end credit approval process.

- Monitoring of Covenants- Ensure that all the post drawdown covenants are met by customers.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

- 4 years Banking Experience, the last 2 of which should be in role in business development and/or credit.

- Strong credit skills and good understanding of SME and Corporate Banking Products.

- A Bachelor’s degree in Business Studies or similar area.

Competencies and Attributes.

- Leadership – provides advise and support the Bank/Branch and operations teams in ensuring proper customer management and customer satisfaction.

- Communication Skills (Verbal & Written) and Presentation skills – ability to articulate clearly to clients on the various products and solutions to meet their needs.

- Stakeholder Management – demonstrate interpersonal skills in the identification, analysis, and planning of actions to communicate with, negotiate with and influence various stakeholders.

- Adaptability – Ability to adapt quickly to new and diverse environments including economic and sectoral changes affecting the business industry.

- Emotional Intelligence – the ability to understand and manage own emotions, team, and various stakeholders including managing conflict.

- Analytical Skills – ability to analyze client financial information for decision making by the relevant stakeholders.

### How to Apply

Click here to apply

## Apply

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