# Client Solutions Advisor Job Kenya Builders

Canonical URL: https://primejobalerts.com/jobs/client-solutions-advisor-job-kenya-builders

Company: Kenya Builders

Category: Information & Communication Technology

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-09-17

Expires: 2026-11-01

## Job Description

Sales Jobs, Kenya Builders & Concrete Co. Ltd Jobs. Client Solutions Advisor assesses customer requirements, recommends tailored concrete/building solutions, and manages client relationships, requires a Construction or Business Degree and 2+ years technical sales experience.

### Key Responsibilities

- Assist walk-in customers, understand requirements and recommend suitable building materials.

- Prospect for new customers through referrals, cold calling, site visits, online research, social media, networking events, trade shows, inbound inquiries and other approved methods.

- Educate customers on product benefits, pricing and applications.

- Maintain strong knowledge of Kenya Builders’ retail product range.

- Identify upselling and cross-selling opportunities.

- Process orders, generate quotations and log transactions accurately in HubSpot CRM.

- Keep retail displays organised, stocked and visually appealing.

- Support stock control, inventory updates and product-availability monitoring.

- Log all customer interactions, sales and inquiries in HubSpot CRM.

- Follow up open quotations and pending orders to closure.

- Collaborate with the Telesales Team to convert inbound leads into in-store sales.

- Handle complaints professionally and escalate where necessary.

- Build long-term relationships with repeat customers.

- Work with warehouse and logistics teams for timely order fulfilment.

Key Outputs

- Achieve individual and store sales targets.

- Maintain positive customer feedback and minimal complaints.

- Advise customers accurately on suitable products.

- Ensure 100% of sales interactions are logged in HubSpot.

- Maintain organised, well-stocked retail displays.

Qualifications

- Diploma or Degree in Sales, Marketing, Business Administration or related field preferred.

- Minimum 2 years’ experience in sales/customer-facing roles, preferably construction, hardware or retail.

- Proficiency in CRM software (HubSpot preferred) and basic POS systems.

### How to Apply

Send your updated CV to careers.kbcl@kenyabuilders.com by 25th September 2026. Please indicate “Job Title”.

## Requirements

Apply by email: careers.kbcl@kenyabuilders.com

## Apply

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