# Client Excellence Officer Intern Job Veteran Mission Hospital Canonical URL: https://primejobalerts.com/jobs/client-excellence-officer-intern-job-veteran-mission-hospital Company: Veteran Mission Hospital Category: Administration & Office Support Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-10-23 Expires: 2026-12-07 ## Job Description Customer Service Jobs, Veteran Mission Hospital Jobs. Client Excellence Officer Intern supporting patient experience and customer service operations including feedback collection, complaint management and service improvement initiatives, requiring a Diploma or Bachelor’s degree in Public Relations and Communications, Healthcare Management, Marketing or Customer Experience Management, and excellent communication and customer service skills, in a hospital environment, on-site stipend-based internship role based in Kenya. Job Overview Are you passionate about customer experience, healthcare service delivery, public relations, and creating exceptional patient experiences? We invite applications for a Client Excellence Officer Intern (Stipend-Based) to join our team. Qualifications - Diploma or Bachelor’s degree (or recent graduate) in Public Relations and Communications, Healthcare Management, Marketing, Customer Experience Management or a related field. - Excellent verbal and written communication skills. - Strong interpersonal, customer service and problem-solving abilities. - Professional presentation, empathy and a patient-centred mindset. - Ability to work in a fast-paced healthcare environment. - Good computer skills and proficiency in Microsoft Office. ### Responsibilities - Support patient experience and customer service operations. - Assist with patient feedback collection, satisfaction surveys, and complaint management. - Monitor patient waiting times and coordinate service follow-ups. - Support patient communication, service recovery, and experience improvement initiatives. - Promote professional service standards across hospital departments. - Prepare daily activity reports and contribute to patient experience performance tracking. ### How to Apply Send your cv to; hr@veteranmissionhospitals.org ## Requirements Apply by email: hr@veteranmissionhospitals.org ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.