# Chronic Care Lead Nurse Job Avenue Healthcare, Nairobi, Kenya

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Company: Avenue Healthcare Nairobi, Kenya

Category: Healthcare & Medical

Location: Kenya

Work type: Full-time

Work arrangement: On-site

Published: 2026-08-13

Expires: 2026-09-27

## Job Description

Job Objective/Purpose

- The Chronic Care Lead Nurse performs care management for chronically ill patients with chronic diseases such as chronic kidney disease, diabetes mellitus, chronic obstructive pulmonary disease, and/or congestive heart failure. The Chronic Care nurse works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic providers and community resources in a team approach to increase patients’ ability for self-management and shared decision- making.

### Key Responsibilities

- Fulfill the Avenue health care mission to provide high quality care that exceeds our client expectation with the goal to deliver through courteous, respect and compassionate manner.

- Responsible for registry of chronic care management (CCM) to patients.

- Validates enrollment of CCM patients based on provider request

- Comply with documentation requirements of the Chronic Care Management program by carrying out the care plan with the patient, family/caregiver(s) and providers and recording in the EMR.

- Monitors adherence to care plans, evaluates effectiveness, monitors patient progress in a timely manner, and facilitates changes as needed.

- Creates an ongoing process for patient and family/caregivers(s) to determine and request the level of care coordination support they desire.

- Facilitates patient access to appropriate medical and specialty providers.

- Coordinates transition of inpatient to outpatient care in an effort to decrease readmission rates

- Work closely with in-office providers to manage the day to day calls involving: symptom control, medication management, and provide patient and family education

- Educates patient and family/caregiver(s) about relevant community resources.

- Assist with the identification of “high-risk” patients (the chronically ill and those with special health care needs), and assist on the enrollment of these to the patient registry.

- Coordinates continuity of patient care with external healthcare organizations and facilities including from the primary care provider to a specialty care provider.

- Supports patient self-management of disease and behavior modification interventions.

- Provides patient health counseling, education and instruction.

- Any other duty assigned by your immediate supervisor in line with the job description.

Person Specification

- Graduate of an accredited nursing school as a Registered Nurse with a Diploma/Degree in Nursing, valid license with the Nursing Council of Kenya.

- Updated BLS, ACLS/ATLS certificate

- Minimum of 3 years’ work experience in a healthcare setting involving patients with complex chronic disease states preferred.

- Customer focus, empathetic and emotional intelligence

- Strong interpersonal and communication skills

- Organizational awareness and attention to detail

- Team work and result oriented

- Ethical and reliable

### How to Apply

Click here to apply

## Apply

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