# Business Transformation Manager Job M-KOPA Solar, Nairobi, Kenya Canonical URL: https://primejobalerts.com/jobs/business-transformation-manager-job-m-kopa-solar-nairobi-kenya Company: M-KOPA Solar, Nairobi, Kenya Category: Banking & Financial Services Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-07-27 Expires: 2026-09-10 ## Job Description ### Responsibilities Product Lifecycle Management Product Strategy & Planning - Developing comprehensive product strategies informed by market research, competitive intelligence, and customer insights - Creating and maintaining 12-month rolling product roadmaps aligned with business growth objectives - Defining product positioning strategies that differentiate M-KOPA in increasingly competitive markets - Leading product portfolio optimization to maximize market share and profitability Product Development & Launch - Managing end-to-end product development from concept through launch - Coordinating product testing, pilots, and market validation activities - Orchestrating and collaborating with Customer Care, Retail, Marketing, Sales, and Smartphone teams to ensure seamless product implementation - Developing go-to-market strategies and launch plans for new products and features - Working with supply chain to engage OEM partners and suppliers to secure optimal product terms and specifications Post-Launch Performance Management - Monitoring product performance metrics including adoption, revenue, margin, and customer satisfaction - Analyzing customer and DSR feedback to identify product improvement opportunities - Driving continuous product optimization based on competitive dynamics and market trends - Leading product lifecycle decisions including enhancements, phase-outs, and repositioning Cross-Functional Product Leadership - Serving as primary product owner coordinating across Global Product, Marketing, Operations, and Commercial teams - Ensuring alignment between global product strategy and Kenya market execution - Advocating for Kenya market needs in global product development discussions - Facilitating product-related decision-making across organizational boundaries Market Intelligence & Competitive Strategy Competitive Intelligence - Establishing and maintaining systematic competitive monitoring processes across all relevant competitors - Conducting in-depth competitive analysis covering product offerings, pricing, promotions, and market positioning - Monitoring competitive threats and opportunities, providing early warning of market shifts - Developing competitive response strategies to counter threats and exploit competitor weaknesses - Assessing competitive landscape dynamics and their implications for M-KOPA’s strategy Market Environment Analysis - Tracking and analyzing legislative changes, regulatory developments, and policy shifts affecting the business - Monitoring macroeconomic factors including FX trends, inflation, and their impact on product economics - Analyzing market trends, consumer behavior shifts, and technology developments - Identifying emerging opportunities and threats in the broader market ecosystem Strategic Market Positioning - Developing proactive market strategies that anticipate competitive moves rather than react to them - Designing strategic positioning frameworks that create sustainable competitive advantages - Recommending market entry, expansion, or exit strategies based on comprehensive market analysis - Evaluating effectiveness of market strategies and adjusting based on performance data Customer Intelligence & Insights Customer Research & Profiling - Developing comprehensive customer profiles, personas, and segmentation frameworks - Conducting customer needs assessments, behavior analysis, and satisfaction tracking - Analyzing customer journey maps to identify pain points and opportunity areas - Researching customer preferences, purchase drivers, and decision-making factors Advanced Customer Segmentation - Creating sophisticated customer segmentation models based on behavior, needs, and value - Developing targeted customer strategies for each segment - Mapping customer journeys for different segments to optimize touchpoints and experiences - Recommending segment-specific product, pricing, and marketing approaches Customer-Centric Product Strategy - Translating customer insights into product selection and prioritization decisions - Ensuring product features and specifications align with customer needs and preferences - Validating market fit for new products through customer research and testing - Championing the customer perspective in all product and strategic decisions Qualifications Education - Bachelor’s degree in Business, Marketing, Economics, or a related field - MBA or Master’s degree in Business, Strategy, or Product Management preferred Experience - 6-7 years of progressive experience in product management, strategy, business analysis, or related roles - Minimum 3 years’ experience in product lifecycle management or product strategy - Proven track record of driving business performance improvements through data-driven insights - Experience in competitive intelligence, market analysis, or strategic planning - Experience in FMCG, consumer electronics, telecommunications, or fintech sectors strongly preferred - Understanding of consumer product markets in Kenya or East Africa - Exposure to competitive market environments requiring strategic agility Technical Skills - Advanced proficiency in data analysis and business intelligence tools (Excel, SQL, Power BI, Tableau) - Strong quantitative and analytical capabilities - Experience with product management frameworks and methodologies - Proficiency in market research and competitive analysis techniques - Financial modeling and business case development skills Preferred Qualifications - Product management certification - Experience with brand management or category management in FMCG - Background in management consulting or strategic roles - Experience managing OEM or supplier relationships - Knowledge of pricing strategy and revenue optimization What Sets You Apart - You’re a strategic thinker who sees around corners—you anticipate market moves rather than react to them - You’re equally comfortable in data analysis and in front of senior leadership—you can build the model and present the narrative - You understand that product strategy is ultimately about customers—you champion the customer perspective even when it’s inconvenient - You’re a skilled cross-functional collaborator who can align diverse teams without direct authority - You translate complexity into clarity—whether it’s competitive dynamics, regulatory shifts, or customer behavior patterns - You have the commercial instincts to connect product decisions to P&L impact and business outcomes - You’re proactive by default—you bring recommendations, not just analysis - You’re comfortable with ambiguity and energized by markets that don’t sit still ### How to Apply Click here to apply ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.