Branch Manager at Watu Africa

Job description

POSITION: BRANCH MANAGER – DAR ES SALAAM, TANZANIA. WATU is a focus-driven, customer-centric company that believes everyone deserves the opportunity to be an entrepreneur and achieve their ambitious goals in life. As Africa’s fastest growing Asset Finance company, we see the continent’s bright and prosperous future and want to be part of making it a reality. Our vision is to provide asset financing for motorcycles and three-wheelers to those who understand when provided with the right tools that can fulfill their dreams and the needs of their families and community. We Empower Entrepreneurs by providing the means needed to move and improve lives. Our business is growing rapidly, and with more than 6000 customers in Tanzania, we are looking for an enthusiastic and customer obsessed Branch Manager. We are looking for doers who are ready to roll up their sleeves and with their hard work and dedication create the impact needed in our communities. Do you want to become a part of our ambitious and creative team of smart individuals and make a difference and you have what it takes? Then read on and apply for this exciting opportunity! As a Branch Manager you will be responsible for overseeing operations in your branch within the framework of the vision, policies and values of Watu. A successful Branch Manager is expected to adapt to the fast-paced culture of both the company, the market and the customers we serve. Our customers are entrepreneurs. As a company, we are committed to aiding them in achieving their financial goals. It is imperative that the Branch Manager is engaged with the community they serve and committed equally to our customer’s and company’s goals. KEY RESPONSIBILITIES: Oversee and manage all aspects of the branch operations Identify new market opportunities Keep in line with the company's growth strategy Participate and implement staff training and development Address customer issues and concerns promptly through the correct channels Hold performance appraisals for all staff members within the branch Manage staff productivity with enhancing creative mechanisms amongst them Stakeholder management- Managing relations with dealers, stage chairmen and government authority Prepare reports for presentation to senior management in a timely manner Ensure that the branch follows safety, health and business laws and regulations Uphold company’s brand standards of excellence and service, guaranteeing quality performance Collaborate with the marketing team for the planning of events Collaborate and communicate with all departmental heads to ensure business needs and productivity are met Cost Control which entails petty cash and Inventory of branch goods Fraud Prevention and Management Knowledge on the SWOT analysis and actions KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: 2+ years of successful operations experience Excellent communication and presentation skills including written communication Integrity, enthusiasm and passion for continuous learning and development Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations Flexible and adaptable to changing priorities, able to effectively deal with people at all levels inside and outside of the Company High attention to detail and internal control Bachelor's degree in a relevant field Proficiency with Microsoft Office (Word, Excel, PowerPoint) WHAT WE OFFER: Be a part of an international, dynamic and driven team that has set their aspirations high and work hard to achieve those Opportunities to learn and grow together with us Competitive compensation package Health benefits