# Associate Manager, Demand Planning Job BIC Canonical URL: https://primejobalerts.com/jobs/associate-manager-demand-planning-job-bic Company: BIC Category: Banking & Financial Services Location: Kenya Work type: Full-time Work arrangement: On-site Published: 2026-10-20 Expires: 2026-12-04 ## Job Description Procurement Jobs, BIC Jobs. Associate Manager, Demand Planning leads demand forecasting and S&OP processes, requires a relevant Bachelor’s Degree, advanced Excel/Power BI skills, and 3+ years experience in demand planning or forecasting. Full-time role in Nairobi. ### The Role - The Associate Manager, Demand Planning – East Africa is responsible for leading the end-to-end demand planning process across the East Africa cluster, ensuring the development of a robust and accurate demand forecast that supports business growth, customer service objectives, inventory optimization, and financial targets. The role serves as a critical link between Commercial, Supply Chain, Finance, and Regional Planning teams, driving forecast accuracy, facilitating Integrated Business Planning (IBP) processes, and enabling data-driven decision-making across the region. - The incumbent will provide visibility of demand trends, challenge assumptions through data and insights, identify risks and opportunities, and ensure alignment between commercial plans and supply capabilities. This role plays a key part in strengthening planning maturity and forecasting excellence across East Africa. ### Main Responsibilities - Own and manage the end-to-end demand planning and forecasting process for the East Africa cluster. - Develop, maintain, and continuously improve a rolling 24-month demand forecast at market, customer, and product level. - Drive forecast accuracy improvement initiatives and proactively manage forecast bias through robust analytics and root cause analysis. - Lead the monthly Demand Review process and support Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP) activities. - Collaborate closely with Sales, Marketing, Customer Service, Finance, and Supply Planning teams to ensure forecast alignment and business consensus. - Analyze historical sales trends, market intelligence, promotional plans, customer developments, and new product launches to generate accurate demand assumptions. - Identify and communicate demand risks and opportunities, recommending mitigation and contingency actions where required. - Partner with Supply Planning to translate demand signals into supply requirements while highlighting inventory, capacity, availability, and service risks. - Support inventory optimization efforts by balancing customer service requirements with working capital objectives. - Monitor and report forecast performance metrics, providing actionable recommendations to improve planning effectiveness. - Serve as the key user and process owner for demand planning systems, ensuring data accuracy and integrity across planning tools. - Drive continuous improvement initiatives, process standardization, and digital transformation projects within the planning function. - Facilitate cross-functional collaboration and influence stakeholders to support fact-based decision making. - Prepare and present demand planning insights and performance updates to local, regional, and leadership stakeholders. Key Performance Indicators - Forecast Accuracy (%) - Forecast Bias (%) - Demand Plan Adherence - Customer Service Levels - Inventory Health and Days of Inventory - Slow-Moving and Obsolete Inventory Reduction - Timely Completion of Demand Review and IBP Cycles - Quality and Accuracy of Demand Planning Reports - Stakeholder Satisfaction and Cross-Functional Alignment - Continuous Improvement and Process Optimization Deliverables ### Requirements - Bachelor’s degree in supply chain management, Engineering, Business Management, Mathematics, Statistics, Economics, or a related field. - Minimum of 3 years of experience in Demand Planning, Supply Chain Planning, Forecasting, or a related discipline. - FMCG and/or multinational company experience is strongly preferred. - Demonstrated experience managing demand forecasting and S&OP/IBP processes. - Advanced proficiency in Microsoft Excel and Power BI. - Experience with demand planning systems such as Blue Yonder or similar planning platforms is an advantage. - Strong analytical and problem-solving capabilities with the ability to translate data into meaningful business insights. - Excellent stakeholder management and influencing skills with the confidence to challenge assumptions using data. - Ability to manage multiple priorities in a fast-paced and dynamic business environment. - Strong communication and presentation skills. - Self-driven, proactive, and results-oriented mindset with high attention to detail. ### How to Apply Click here to apply ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.