# Assistant Underwriting Manager – SME/Retail Lines Canonical URL: https://primejobalerts.com/jobs/assistant-underwriting-manager-smeretail-lines Company: NICO Insurance Zambia Category: Retail & Consumer Products Location: Zambia, Lusaka Work type: Full-time Work arrangement: On-site Published: 2026-10-07 Expires: 2026-10-09 ## Job Description ### ASSISTANT UNDERWRITING MANAGER – SME/RETAIL LINES NICO Insurance Zambia Limited is a leading general insurance company committed to providing innovative and customer-focused insurance solutions. We are committed to delivering excellent service while building a high-performing and professional team. NICO Insurance Zambia Limited invites applications from suitably qualified and experienced candidates for the position of Assistant Underwriting Manager – SME/Retail Lines. ### The Role The successful candidate will assist in managing the SME/Retail Lines Unit in line with the Company’s strategy, policies and procedures. ### Key Responsibilities ### The successful candidate will be responsible for • Supporting the planning and management of underwriting operations, including analysing market trends, business performance and claims experience. • Managing renewals and ensuring renewal notices and documentation are processed within the required timelines. • Reviewing and approving underwriting transactions within authorised limits and escalating matters where appropriate. • Conducting risk surveys and risk assessments for existing and prospective business. • Assessing new risks, determining appropriate terms and preparing quotations within authorised limits. • Monitoring premium bookings and supporting the achievement of underwriting targets. • Managing and maintaining relationships with brokers, agents and clients. • Providing technical underwriting advice to existing and prospective clients. • Ensuring underwriting operations comply with applicable regulatory requirements, KYC requirements and client service level agreements. • Addressing stakeholder and client complaints within agreed service levels. • Supervising, guiding and training underwriting staff on procedures, policy coverage and underwriting systems. ### Qualifications & Experience ### Applicants should possess • A first degree in Insurance, Business Administration, Finance, Economics or equivalent (ZAQA certified). • 3 to 6 years’ relevant experience in general insurance. ### Key Competencies ### The ideal candidate should demonstrate • Ability to manage and develop staff. • Strong verbal and written communication skills, including the ability to prepare accurate reports. • Good planning and organisational skills. • Strong analytical and problem-solving ability. • Effective interpersonal and negotiation skills with the ability to achieve agreed targets. ### How to Apply Interested candidates who meet the above requirements should submit their application letter and detailed CV to recruitment@nicoinsurance.co.zm ### Closing Date Only shortlisted candidates will be contacted. ## Requirements Apply by email: recruitment@nicoinsurance.co.zm ## Apply Use the canonical Prime Job Alerts page for full application instructions and source verification.