ASSISTANT OFFICER – OFF PAYROLL (RECOVERIES)
Bayport Financial Services
Job description
Assistant Officer Recoveries Jobs in Lusaka – Bayport Financial Services
Bayport Financial Services is seeking a dedicated professional for the position of Assistant Officer – Off Payroll (Recoveries) based in Lusaka, Zambia. This role focuses on managing recoveries related to Off-Payroll, Doubtful, and Bad debt client accounts with precision, timeliness, and compliance. If you are looking for assistant officer recoveries jobs in Lusaka, this opportunity offers a challenging contract position within a reputable financial institution.
Role Overview: Assistant Officer Recoveries Jobs in Lusaka
The Assistant Officer will play a vital role in the Recoveries Department by overseeing portfolio monitoring and client engagement for Off-Payroll, Doubtful, and Bad debt accounts. Responsibilities include conducting field and skip tracing, maintaining accurate records, ensuring legal compliance, and preparing performance reports. The position demands proactive communication with clients and strict adherence to financial sector regulations, data privacy, and consumer protection laws.
Key Responsibilities
- Engage clients promptly to follow up on Bad debt, Doubtful, and Off-Payroll accounts.
- Serve formal letters, notices, and legal documents as required.
- Conduct physical visits and tracing activities to locate clients.
- Monitor assigned loan portfolios to identify delinquent accounts early.
- Ensure all recovery processes comply with regulatory and legal standards.
- Address and escalate arrears client queries efficiently.
- Prepare accurate collections and performance reports for management review.
Minimum Qualifications and Experience
- Full Grade 12 School Certificate with at least five ‘O’ Levels, including Mathematics and English.
- A degree in Banking, Business Administration, Finance, Economics, or a related business discipline.
- At least two years’ experience in collections, recoveries, or financial services such as banking or microfinance.
Essential Skills and Attributes
- Strong stakeholder management and effective communication skills.
- High accuracy in data entry and excellent record-keeping capabilities.
- Outstanding interpersonal skills with fluency in English and local languages for clear communication.
- Ability to meet strict deadlines while managing multiple tasks.
- Proven problem-solving, negotiation, and escalation management skills.
- Integrity, accountability, and strict confidentiality in handling sensitive information.
How to Apply
Interested and qualified candidates are invited to submit their applications by sending a detailed CV along with professional and academic certificates to careers@bayport.co.zm. Please ensure your application reaches us before the closing date on Wednesday, 15 July 2026. Only shortlisted candidates will be contacted for further assessment.
Additional Information
| Company | Bayport Financial Services |
|---|---|
| Location | Lusaka, Zambia |
| Job Type | Contract |
| Category | Banking & Finance |
| Application Deadline | 15 July 2026 |
| Application Email | careers@bayport.co.zm |