Assistant Manager Learning & Development

Job description

To support the design, coordination, implementation, and evaluation of the Bank's Learning & Development initiatives, ensuring employees develop the knowledge, skills, and competencies required to deliver business and strategic objectives. SUMMARY OF THE KEY DUTIES AND RESPONSIBILITIES Support the development and implementation of the annual Learning & Development plan, calendar, and budget. Conduct and consolidate Training Needs Analysis (TNA) and coordinate appropriate learning interventions. Coordinate training programmes, workshops, coaching, mentoring, e-learning, and other development initiatives. Support Graduate Trainee, talent, career, leadership, and employee development programmes. Partner with business units to identify technical, functional, behavioral, and leadership capability needs. Monitor training participation, completion, effectiveness, and application of learning in the workplace. Maintain accurate training records and ensure timely updates in the HRIS/Learning Management System. Prepare L&D reports, dashboards, and management updates on training activities, costs, and outcomes. Support training budget monitoring, vendor management, and evaluation of training providers. Ensure mandatory and regulatory training requirements are completed within stipulated timelines. Promote a culture of continuous learning and support innovative and digital learning solutions. Support compliance, audit requirements, and continuous improvement of L&D processes. KEY COMPETENCIES REQUIRED AND ACADEMIC BACKGROUND (Knowledge, skills, qualifications, and experience required for satisfactory job performance) A: Required Qualifications Bachelor's degree in Human Resources Management, Learning & Development, Education, Training, Business Administration, Psychology, Organizational Development, or a related field. Master's Degree and/or professional qualification in HR, L&D, Training, or a related field is an added advantage. B: Required Experience: Minimum 3-4 years' relevant experience in Learning & Development, Training, HR, Talent Management, or a related field. Proven experience in training coordination, TNA, learning programme design, and training evaluation. Experience working with training providers and consultants. Banking or experience in a highly regulated environment is an added advantage. C: Required knowledge and skills Strong Learning & Development and adult learning knowledge. Training Needs Analysis and competency development. Strong planning, coordination, and project management skills. Good HR analytics, reporting, and presentation skills. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Experience using HRIS/Learning Management Systems. Strong communication, interpersonal, coaching, and stakeholder management skills. Analytical, innovative, results-oriented, and highly organized. High level of integrity, confidentiality, and professionalism. Interested candidates are requested to submit their applications through Mwanga Hakika Bank | Career Page (careers-page.com). The deadline for the application is 11th September 2026. Only shortlisted candidates will be contacted.