Assistant Laundry Manager at RIU Hotels & Resorts

Job description

With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality. In Zanzibar, we currently operate Riu Palace and Riu Jambo, and Riu Swahili .. Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Zanzibar offers unparalleled opportunities to thrive. Position: Assistant Laundry Manager Department: Laundry Department Location: Riu Hotels and Resorts ,Zanzibar About the Role As the Assistant Laundry Manager, you will play a crucial operational role in driving pristine linen standards, garment care, and efficient laundry throughput across Riu Jambo Zanzibar. This is a role for an energetic, detail-oriented leader with strong technical understanding of commercial laundry operations, chemical safety, fabric management, and guest valet services—someone ready to support departmental leadership, inspire teams, elevate guest satisfaction, and uphold world-class resort presentation. What You’ll Do Support Laundry Operations: Assist in directing all daily operations across washing, drying, ironing, uniform maintenance, and valet laundry services to ensure all textiles reflect RIU’s commitment to quality and consistency.Quality and Safety Assurance: Maintain strict standards of sanitation, fabric care, and machinery operation while ensuring full compliance with health, chemical safety, and RIU protocols.Team Leadership & Supervision: Guide, train, and motivate a multicultural laundry team, nurturing talent and maintaining high morale and productivity in a fast-paced resort environment. Collaboration: Work closely with Housekeeping, Food & Beverage, Front Office, and Maintenance to ensure seamless linen turnarounds and elevate guest satisfaction. Inventory & Cost Control: Assist in managing departmental expenses, chemical dosing, linen management, water/energy conservation, and stock inventories to achieve optimal profitability without compromising quality. Guest Experience Excellence: Maintain meticulous standards across guest valet requests and resort linens, transforming every guest detail into a seamless, comforting experience. What We’re Looking For Proven Expertise: Solid experience as an Assistant Laundry Manager, Laundry Supervisor, or senior laundry leader within a five-star or luxury all-inclusive resort. Technical Mastery: In-depth knowledge of commercial laundry machinery, wash formulas, chemical safety, fabric care, and garment stain treatment. Inspirational Leadership: A hands-on leader with the ability to mentor, develop, and empower teams to reach peak performance. Keen Eye for Detail: Uncompromising standards for linen cleanliness, aesthetic presentation, and operational organization. Operational Mastery & Passion: Excellent organizational and communication skills with a natural drive for continuous improvement and commitment to maintaining RIU’s global standards of excellence. What You’ll Get Attractive Remuneration Package : Enjoy a competitive salary as part of our commitment to rewarding your work. Access to Company Healthcare: Gain access to healthcare coverage, as per company policy.Efficient Staff Transport: We provide reliable and efficient transport options for all employees to ensure a stress-free commute. Nutritive Meals While on Duty: Enjoy well-balanced, nutritious meals to keep you energized during your work hours and single accomodation while on duty. Special Discounts: Benefit from exclusive discounts at all RIU Hotels & Resorts worldwide, giving you the opportunity to explore our global properties. Why RIU Hotels & Resorts? Your Growth is Our Priority: At RIU Hotels & Resorts, we believe in nurturing talent from within. We are proud to provide our team members with opportunities to advance their careers through training, mentorship, and internal promotions, ensuring your potential is recognized and rewarded—whether locally or internationally. A Culture of Belonging: Join a team where your ideas and efforts truly matter. We foster an inclusive, collaborative environment where every voice is heard, and success is celebrated together. Rewarding Your Commitment: Enjoy a career with competitive compensation, employee benefits, and perks that reflect our appreciation for your dedication and excellence. Our Commitment At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service. Additionally, we are firmly committed to sustainability and social responsibility. Through our Proudly Committed strategy, we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and making a positive contribution to the communities where we operate. By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.