The role holder will be responsible for reconciliation of clients’ accounts and ensure queries from intermediaries are promptly responded. Key Responsibilities Cash flow management – Daily monitoring of customer accounts and ensure adherence to cash before cover policy, handle the collection of premiums and find the resolution of account queries. Customer retention and loyalty - Timely payment of commission Verification of premium payment before processing claim- No claim file not confirmed within 24 hours. Allocating daily receipts to all customer accounts. Providing accounts information to internal departments. Intermediaries reconciliation- No unreconciled balances more than 30 days Send monthly reconcile statement to intermediaries. Liaise with underwriters daily on funds received with no debit for timely postings. Support all strategic initiatives that are in place which focus on premium collection and credit control issues for head office as well as for all the branches Ensure all customers and direct clients /Agency queries are responded immediately. Ensure all commission reports are reconciled and paid by 1st week of every month. Ensure all outstanding statement are sent by 10th of every month. Regional cooperation, expansion & other assignments: Ensure all regional queries on credit control issues are responded immediately and all reports required from receivables are prepared on time Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard. Performing other duties as assigned by the supervisor. Key Performance Measures Debtors ratio TAT for commission payment TAT for allocation of receipts TAT for reconciliation of intermediary balances Working Relationships. Internal Relationships Responsible to Management Accountant Required to liaise and work closely with claims, underwriting & sales departments External Relationships Brokers, Agents, Banks and direct customers TIRA Knowledge, Experience And Qualifications Required 1. Bachelor's degree (Accounting and Business-related options preferred) 2. 2 - 3 years in a similar role 3. Knowledge of insurance regulatory requirements 4. Knowledge of Britam products Primary LocationTanzania, United Republic of-Dar es Salaam-Dar es Salaam ShiftDay Job Contract TypeFull-time Job Posting21-06-2026 Unposting DateOngoing
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