IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC
Job description
Amazon.com Services LLC seeks an IT Support Associate II for its Operations Technology Solutions team in Lubbock, Texas. The role supports Amazon operations facilities by troubleshooting technical problems and helping operations teams maintain reliable IT systems. The official Amazon Jobs posting gives a Lubbock starting-pay range of USD 27.64–37.74 per hour. The employer’s Apply Now link opened its applicant sign-in/start page on 20 October 2026. No application deadline is stated on the employer page. Discovered on LinkedIn and verified against Amazon’s original vacancy. Apply only through the official Amazon Jobs link.
Requirements
Amazon requires experience troubleshooting integrated computer systems and working in a customer-service-focused, fast-moving environment; at least one year supporting Windows, Mac or Linux operating systems (or equivalent experience); and the ability to lift up to 49 pounds, stand or walk during shifts of up to 12 hours, and frequently push, pull, squat, bend and reach. Relevant IT certifications such as CompTIA A+, Network+, CCNA, Linux, Microsoft hardware or AWS are preferred. See the original vacancy for full criteria.
Benefits
Amazon lists comprehensive healthcare benefits from day one, a matching 401(k) programme and up to 20 weeks of paid parental leave. The official posting also refers to employee assistance and mental-health support. Eligibility and details are set by the employer.