ACCOUNT RELATIONSHIP MANAGERS (PERSONAL AND BUSINESS BANKING (2POSITIONS)

Job description

VACANCY ANNOUNCEMENT@ FDH BANK POSITION: ACCOUNT RELATIONSHIP MANAGERS (PERSONAL AND BUSINESS BANKING (2POSITIONS)Location: Blantyre and LilongweABOUT THE ROLEFDH Bank is seeking two Account Relationship Managers (Personal and Business Banking), reporting to the Senior Managers, Personal and Business Banking, South and Central.The successful candidates will be responsible for customer relationship and portfolio management with the purpose of achieving profitability and growing overall market share for the whole cluster.These positions are tenable in the Personal and Business Banking Department and based in Blantyre and Lilongwe.WHAT YOU NEED- Minimum of a First degree in Business Administration or any other related field from a recognized institution.- At least 5 years' relevant experience in sales and customer service.- Experience in banking operations, credit operations and relationship management.- Excellent computer skills in Word, Excel and PowerPoint.- Strong business acumen.- Excellent communication and presentation skills.- High degree of professionalism, maturity and confidentiality.- High level of integrity.- Problem-solving skills.- Excellent customer service and quick resolution of client issues.- Sales and business development skills.- Ability to develop and execute sales strategies to meet revenue targets.- Strong ability to negotiate banking solutions and pricing with clients.- Persuasive communication to influence client decisions.- Ability to work effectively within a team and collaborate across departments.WHAT YOU WILL DO- Drive portfolio growth.- Manage client relationships.- Drive deposit mobilization.- Drive revenue growth.- Conduct credit assessment and monitoring.- Supervise and support the team.HOW TO APPLYInterested candidates should submit their application letter together with their Curriculum Vitae to:Email: recruitment@fdh.co.mwApplicants should indicate their preferred location and department.Closing Date:Friday, 20 November 2026.Only shortlisted applicants shall be acknowledged.

Requirements

Apply by email: recruitment@fdh.co.mwapplicants